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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.6
249 Reviews

249 Reviews of Shottenkirk Fort Madison - Service Center

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January 05, 2024

It was a normal oil change visit. About as much time as it usually takes to get an oil change at a dealership. More

by brunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2024 -

Shottenkirk Fort Madison responded

brunny, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 31, 2023

Shottenkirk got the job done at a reasonable price. I had a nice waiting room to wait in. More

by alan.moberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember. I had an oil change and tire rotation.
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Jan 02, 2024 -

Shottenkirk Fort Madison responded

alan.moberly, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 31, 2023

Great job. Very good experience from the moment appointment started until I got truck back. More

by James54platt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jan 02, 2024 -

Shottenkirk Fort Madison responded

James, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 23, 2023

We have been a customer for several years. Have been very pleased with the service and care everyone has shown us. More

by wash571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Dec 25, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 19, 2023

Very professional and fast service. Went above and beyond my expectations. Would highly recommend to anyone More

by LEVIMEARDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

Shottenkirk Fort Madison responded

LEVIMEARDON, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 16, 2023

I am very happy with all the service I received except when I asked to pay over the phone and have my car dropped off. I heard an annoyed sigh and quick change in attitude from Kirk. More

by TJSPARROW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

TJSPARROW, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

December 16, 2023

I was very pleased with the service I received Friday and will return sometime. Thank you. More

by ramcf1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
One of the. Ladies.very good.
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

December 15, 2023

Helpful, friendly and knowledgeable. Would highly recommend to everyone I know and encourage them to use Shottenkirk More

by STAN.THORNBURG7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2023 -

Shottenkirk Fort Madison responded

STAN.THORNBURG, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

December 12, 2023

Danielle was so great! She made the experience for my son and I fantastic! A+ experience and service time More

by dmarmion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Stewart
Report | Print
Dec 13, 2023 -

Shottenkirk Fort Madison responded

dmarmion, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

December 07, 2023

All Great People to work with. Always willing to help solve the problems we have. More

by EBWORKS18
Recommend Dealer
Yes
Employees Worked With
Jamie Mundth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rod Moffit, Adam Johnson
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Dec 10, 2023 -

Shottenkirk Fort Madison responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

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