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Shottenkirk Fort Madison - Service Center

Fort Madison, IA

4.7
232 Reviews

232 Reviews of Shottenkirk Fort Madison - Service Center

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November 10, 2023

Looks great-professional service-we we’re very happy with our vehicle and services from Shottenkirk More

by KZEGLEN838
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2023 -

Shottenkirk Fort Madison responded

KZEGLEN838, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Fort Madison!

November 09, 2023

It took four hours to to get my tires replaced. I was not given an explanation as to why it took so long until the job was finished. More

by BILLBRUMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Shottenkirk Fort Madison responded

BILLBRUMBLE, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Fort Madison

November 08, 2023

Had oil change it was almost 2 hours. We were 10 minutes early for the appointment. More

by pallet0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Shottenkirk Fort Madison responded

pallet0, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 06, 2023

I have purchased many new cars from Shottenkirk and have been happy with all of them. I have them serviced here too and I feel safe in my car. More

by judybart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Pauly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Shottenkirk Fort Madison responded

judybart, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

November 04, 2023

This is the 5th new vehicle I have purchased from Shottenkirk in Fort Madison. All of my purchases I have delt directly with Brittney and Dustin, and they have been PHENOMINAL to work with. Brittney More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittney McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Shottenkirk Fort Madison responded

Trevor, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 31, 2023

It was super ùxcellent service with Great employees who were veryCourteous. Timely service and friendly More

by ernestschiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Shottenkirk Fort Madison responded

ernestschiller, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2023

Great, professional service and very friendly and helpful. The only negative I have to mention is the high cost of everything. More

by PWATERS2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Nov 01, 2023 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 27, 2023

Great service and did it. Awesome, job on my car. Definitely recommend them. 5 star. More

by shaw.julie69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney McConnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Shottenkirk Fort Madison responded

shaw.julie69, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 26, 2023

I got there a few minutes early and they got me right in. They came back and told me what the car needed e ven the dirty filters The guy was verry nice and professional. More

by sandrakrussell2018
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service e dept. and office girl
Oct 30, 2023 -

Shottenkirk Fort Madison responded

sandrakrussell2018, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 26, 2023

Pleasant and efficient service going back Friday for service on another vehicle expect nothing but the same More

by SJMAST
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Shottenkirk Fort Madison responded

SJMAST, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

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