Shottenkirk Fort Madison

Amazing place to do business! ! Becky set our appointment for the vehicle and they were ready when we arrived. Danielle explained all needed repairs and the technicians had them d ! Becky set our appointment for the vehicle and they were ready when we arrived. Danielle explained all needed repairs and the technicians had them done before expected time. Great experience with excellent service !! Thank you More

Dustin is a great guy to work with. Very professional and efficient. Goes above and beyond to make things quick and easy Very professional and efficient. Goes above and beyond to make things quick and easy More

Pleasant people to talk to, rapid service, nice waiting area. I would recommend their service dept area. I would recommend their service dept More

The staff was very friendly and helpful with all the technical set up. I have been very impressed with there service! technical set up. I have been very impressed with there service! More

The staff was very friendly and helpful. We will definitely be using them in the future. We will definitely be using them in the future. More

I must say this dealership stands behind their promise , I bought a used vehicle from them and it happened to fail Missouri state inspection, Kris and team took care of it with immediate effect and made nec I bought a used vehicle from them and it happened to fail Missouri state inspection, Kris and team took care of it with immediate effect and made necessary fixes. More

Kevin Lopez and the team was very easy to work with. Kevin answered all the questions I had and the process of buying my car was easy. Kevin answered all the questions I had and the process of buying my car was easy. More

traded in a truck for a newer truck in Ft. Madison. Beware the pressure of the finance guy for a boatload of overprice extended warranty products. Then when I'm supposed to get my plates I get Madison. Beware the pressure of the finance guy for a boatload of overprice extended warranty products. Then when I'm supposed to get my plates I get a renewal sticker for my old truck. Called in and talked to Finance who said they would call me back, they didn't. I had to call again and they blamed the company that handles licensing for them and suggested I go to Secretary of state office and tell them I lost my plates. Called the company that handles the plates and he as an order to transfer plates, not new plates. I now have a truck with an expired temp plate and no solution other than stand in line and lie to the SOS office. Sure won't be buying there again. I also know a lot of people in the area, they will know too. More

Excellent prices, great choices, wonderful staff. Mike and Tara were very pleasant to work with and I'd recommend this dealership to anybody! Mike and Tara were very pleasant to work with and I'd recommend this dealership to anybody! More

Drivers seat was left unbolted after having the body control module repaired (nothing to do with taking the drivers seat out) I took it around the block and about wrecked into a telephone pole. Examinin control module repaired (nothing to do with taking the drivers seat out) I took it around the block and about wrecked into a telephone pole. Examining the car after returning home the back seat had bolts and rats in it and a part of my drivers seat was broken off. After $7000 and several times of them finally diagnosing the Cadillac. I called the manager and was told I probably unbolted my drivers seat. Never again will they have my buisiness. More