Shottenkirk Fort Madison

Very efficient and friendly. I have been coming to your facility for many years ago and have never been disappointed I have been coming to your facility for many years ago and have never been disappointed More

They always are efficient, have good customer service, and very reliable. We use they for buying vehicles and maintenance. and very reliable. We use they for buying vehicles and maintenance. More

Our salesman was the best we have ever had. No pressure, knowledgeable, and went above and beyond to make sure we were satisfied and even helped with programming phones to car etc. No pressure, knowledgeable, and went above and beyond to make sure we were satisfied and even helped with programming phones to car etc. More

Friendly, easy to get appointments and provides updates during service or if follow up is needed. during service or if follow up is needed. More

needed new tranny in my truck. it was cheaper to have my truck carted up to Davenport to have the work done and still saved 800.00. Too expensive at Shottenkirks!!!!!!!!!!! it was cheaper to have my truck carted up to Davenport to have the work done and still saved 800.00. Too expensive at Shottenkirks!!!!!!!!!!! More

We had the best experience at this dealership yesterday. Welcomed with smiles and warmth. No waiting and our experience was smooth with all questions answered. Left with an amazing deal and vehicle. Our Welcomed with smiles and warmth. No waiting and our experience was smooth with all questions answered. Left with an amazing deal and vehicle. Our salesperson, Cathy Sanders went above and beyond to make our experience positive. More

People are friendly, and knowledgeable. The waiting area is clean and cost is reasonable. End The waiting area is clean and cost is reasonable. End More

Nice Service people but they need to let people know when something does not need to be done at that time because not everybody is able to pay for all they want to do. something does not need to be done at that time because not everybody is able to pay for all they want to do. More

Absolutely HORRIBLE experience. I contacted to purchase a truck day 1 it was listed and said i would purchase. I offered a down payment or anything that would solidify the deal. The I contacted to purchase a truck day 1 it was listed and said i would purchase. I offered a down payment or anything that would solidify the deal. The sales manager Dustin said they don't take down payments and assured it would be mine. A week after it was listed, it was out of their shop for repairs and a deal was made by Kris Pauly over email. He said he would call me in the morning to do paper work. I instead waited all day for the phone call which i never got. I had to call the sales manager at the end of the day only to find out they sold it to someone else. What a waste of my week. They don't care about their customers. My money spends the same as the next guy and i was paying full asking price, so there was absolutely no reason to sell it to someone else. Why they sold it out from under me, I'll never know. But be xxxx sure they don't care about treating me this way and they sure won't care about treating you the same. Find another dealer, one that actually values your time. This one deserves 0 stars. And absolutely don't work with these 2 individuals. Dishonest AF! More

Esay to find, service department reception area clean and the young lady behind the desk set me up with an appointment in less then 5 minutes. I was off to my next errand. the young lady behind the desk set me up with an appointment in less then 5 minutes. I was off to my next errand. More