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Shottenkirk Fort Madison

Fort Madison, IA

Overview
Employees
Reviews
Vehicles
4.6
332 Reviews
Welcome to Shottenkirk Chevrolet Buick GMC Fort Madison We at Shottenkirk Chevrolet Buick GMC Fort Madison are dedicated to providing hassle-free services to our customers, which has made us a premier choice for new and used cars near Burlington. Whether you're looking for a brand-new car or need to get your current vehicle tuned up, we've got your back at Shottenkirk Chevrolet Buick GMC Fort Madison. See why we stand out among other Chevy dealers in Iowa and visit us today. We assure you that we will go that extra mile to make sure that you leave our showroom completely satisfied. Keokuk, IA Chevrolet, Buick, and GMC customers can call Shottenkirk Chevrolet Buick GMC Fort Madison at (318) 259-5048 to schedule an appointment with our experts today!
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5031 Ave O

Fort Madison, IA

52627

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Showing 332 reviews

October 16, 2023

Dissatisfied with customer service, communication, work and response. I sent a detailed email to Kris Pauly last week and haven’t even gotten a response. I tried to give the dealership a chance to resp More

by Chris.Whitenack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kris Pauly
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becker Tanner
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Oct 16, 2023 -

Shottenkirk Fort Madison responded

Thank you for taking the time to leave an honest review, Chris.Whitenack. While we are so sorry to hear that you are unhappy with your experience, we are always looking for opportunities to improve, and your comments will help us do just that. We would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 319-205-0808 when you can.

October 16, 2023

Very, very easy dealership to work with and worked through any questions we had efficiently. More

by HUNTER16
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Shottenkirk Fort Madison responded

HUNTER16, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

October 13, 2023

We had Randy as a salesman and he was fantastic! He took all of our concerns, wants, and needs into consideration! He helped find us the perfect fit car, in our crazy schedule! Randy was not pushy a More

by Naomi Thomas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2023 -

Shottenkirk Fort Madison responded

Naomi Thomas, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 10, 2023

Everyone was great impressed with the vehicles, the service, test drove a outlet vehicles and bought one all in all wonderful experience. More

by CHADATTERBERG5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Overberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Shottenkirk Fort Madison responded

CHADATTERBERG5, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 08, 2023

We have boughten new vehicles from both Burlington and Fort Madison Shottenkirks… Fort Madison is superior in every way. The service department in Fort Madison is especially friendly, helpful, and knowle More

by nevakoechle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2023 -

Shottenkirk Fort Madison responded

nevakoechle, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

October 04, 2023

Very professional but personable. He listened to us and worked to get a better price. More

by BROEGS13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2023 -

Shottenkirk Fort Madison responded

BROEGS13, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

October 02, 2023

Fast service, nice friendly staff. I would recommend buying and servicing at Shottenkirks Fort Madison, it's where I go. More

by tobyjkraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Washburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue-cashier, Danielle in service
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Oct 03, 2023 -

Shottenkirk Fort Madison responded

tobyjkraft, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Fort Madison!

September 27, 2023

Work on vehicle was done in a timely manner and included installing a piece that I had ordered so that I did not have to. More

by KIMBERLEESDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt, Danielle, Sue and Becky as well as the parts person whose name I never caught.
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Sep 28, 2023 -

Shottenkirk Fort Madison responded

KIMBERLEESDAD, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 27, 2023

This was my first time at this dealership for service, and it was excellent. I also appreciated the consciousness of the service attendant. He kept apologizing for my wait time. More

by joy.cleveland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Smidt-five stars!
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Sep 28, 2023 -

Shottenkirk Fort Madison responded

joy.cleveland, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Fort Madison in the future!

September 27, 2023

Service was completed efficiently and effectively. They gave me updates on what I needed to do this time and next time. They we professional and made it easy for me. More

by houstonagronomics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Shottenkirk Fort Madison responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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