Shottenkirk Ford Jasper - Service Center

Jerry takes good care of my car. He is receptive, listens, and is awesome. Thank you. Teresa Malone He is receptive, listens, and is awesome. Thank you. Teresa Malone More

Everybody was awesome, Kara that’s very nice and polite. She explained everything to me. She’s never want me. She explained everything to me. She’s never want me. More

They are great over there and they're friendly too. When there is an issue, they let you know about it in detail. When there is an issue, they let you know about it in detail. More

Really the first time since Merideth 2017 that I felt like the service advisor got it right the first time! Took care of the tire rotation at the right charge, no issues like before where I’m randomly c like the service advisor got it right the first time! Took care of the tire rotation at the right charge, no issues like before where I’m randomly charged for things. I do hope you keep this employee on staff. More

Great experience as always. Kara is very responsive and provides great certainty. Thank you Kara Kara is very responsive and provides great certainty. Thank you Kara More

Took 2 hrs to complete an oil change-The Works on a Saturday w an appt. An then I had to ask for the report card to see what all was suppose to have be done. No mileage sticker was n vehicle had to ask Saturday w an appt. An then I had to ask for the report card to see what all was suppose to have be done. No mileage sticker was n vehicle had to ask for that. Never was I advised or ask for other services during this visit. Inside cabin filter has never been changed, thought he might mention it. That's ok Advance Auto helped me out. Needed more Service Advisors to help clients on a Saturday. More

Kara Jordan was very professional and the experience was very enjoyable 100% satisfied customer A+ to Kara very enjoyable 100% satisfied customer A+ to Kara More

They provided great service on my oil change on Friday. Scott was friendly and courteous. Scott was friendly and courteous. More

Waiting 3 hours for an oil change and a simple tire repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what repair is ridiculous. The entire waiting room changed from the same people I came in with to all new people. I had to go and confront Scott and what the deal is. Last oil change with Krause Ford in Woodstock they drove to my house picked up vehicle did the oil change and delivered my car back in less than 3 hours. I can get a simple oil change in 15 minutes at plenty of places around. I will gladly take my business elsewhere and recommend people I know to do the same. Lack of care for people truly shows. More

Kara was great to work with. She was friendly and answered all of our questions. Don She was friendly and answered all of our questions. Don More