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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
863 Reviews

863 Reviews of Shottenkirk Ford Granbury - Service Center

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January 06, 2012

On Jan.4th 2012 i had called Mike Brown Ford for service on my F150 that we bought. On that morning I had called 4 times,left 3 messages and 1 page and didnt have any response to my calls,so I and a friend More

by txsandhauler357
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
the service department
November 12, 2011

The service department and this dealership is absolutely awful. They will not return calls, they are never available to do the work and they are without a doubt the rudest people I have ever dealt with. I a More

by tkinsey3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melanie, Peter
August 05, 2011

I have a choice on where I get my vehicle serviced and also where I buy my future vehicles. After today I can honestly say that it won't be at Mike Brown Ford. Yesterday(8/4/2011) I called the service d More

by texklemer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't remember
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87