Shottenkirk Ford Granbury - Service Center
Granbury, TX
868 Reviews of Shottenkirk Ford Granbury - Service Center
Thanks to Melissa Cates in the service department for always going above and beyond to take care of whatever I need. From normal vehicle service to taking care of any recall notices I have she always mak always going above and beyond to take care of whatever I need. From normal vehicle service to taking care of any recall notices I have she always makes sure I’m in and as quick as possible and is very thorough and professional! More
I had a multiple bad experiences here a year ago. I have to say I was very pleased with my experience. Very Clean! Very friendly! Excellent service! Everyone was helpful and very professional. They h I have to say I was very pleased with my experience. Very Clean! Very friendly! Excellent service! Everyone was helpful and very professional. They have really turned it around. My service manager went above and beyond!! More
I recently went in to Granbury’s Shottenkirk for an oil change and another small issue with the windshield wiper fluid on my Ford Explorer. I was greeted with a smile and all the work was done in a timely change and another small issue with the windshield wiper fluid on my Ford Explorer. I was greeted with a smile and all the work was done in a timely manner and completed with success. I was very happy with the overall visit. Thank you. More
Making an online appointment was easy. I got there early and they started on the work promptly. Not only is the work done efficiently, my car comes back squeaky clean. I got there early and they started on the work promptly. Not only is the work done efficiently, my car comes back squeaky clean. More
My car was there for a safety recall. Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would us Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would use this dealership again. More
Great customer service. Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners in the waiting area - made me sick. Other than that kudos on great customer care! More