Shottenkirk Ford Granbury - Service Center

I had a multiple bad experiences here a year ago. I have to say I was very pleased with my experience. Very Clean! Very friendly! Excellent service! Everyone was helpful and very professional. They h I have to say I was very pleased with my experience. Very Clean! Very friendly! Excellent service! Everyone was helpful and very professional. They have really turned it around. My service manager went above and beyond!! More

I recently went in to Granbury’s Shottenkirk for an oil change and another small issue with the windshield wiper fluid on my Ford Explorer. I was greeted with a smile and all the work was done in a timely change and another small issue with the windshield wiper fluid on my Ford Explorer. I was greeted with a smile and all the work was done in a timely manner and completed with success. I was very happy with the overall visit. Thank you. More

Making an online appointment was easy. I got there early and they started on the work promptly. Not only is the work done efficiently, my car comes back squeaky clean. I got there early and they started on the work promptly. Not only is the work done efficiently, my car comes back squeaky clean. More

My car was there for a safety recall. Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would us Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would use this dealership again. More

Excellent service by Melissa the service advisor. The time estimate was spot at on. I highly recommend. The time estimate was spot at on. I highly recommend. More

Great customer service. Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners in the waiting area - made me sick. Other than that kudos on great customer care! More

They got us in and out in under an hour. Plus they washed our car for us, too! Plus they washed our car for us, too! More

Dealership was clean, staff were very helpful and very professional. Waiting area Was neat and clean as was the restroom. professional. Waiting area Was neat and clean as was the restroom. More

Great service. Friendly staff. Got my car out quickly. Washed and vacuumed. Always a great experience. Friendly staff. Got my car out quickly. Washed and vacuumed. Always a great experience. More

Melissa was GREAT keeping me informed about my vehicle. Great customer service. Actually thought it would take longer than it did Great customer service. Actually thought it would take longer than it did More