Shottenkirk Ford Granbury - Service Center

My car was there for a safety recall. Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would us Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would use this dealership again. More

Excellent service by Melissa the service advisor. The time estimate was spot at on. I highly recommend. The time estimate was spot at on. I highly recommend. More

Great customer service. Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners in the waiting area - made me sick. Other than that kudos on great customer care! More

They got us in and out in under an hour. Plus they washed our car for us, too! Plus they washed our car for us, too! More

Dealership was clean, staff were very helpful and very professional. Waiting area Was neat and clean as was the restroom. professional. Waiting area Was neat and clean as was the restroom. More

Great service. Friendly staff. Got my car out quickly. Washed and vacuumed. Always a great experience. Friendly staff. Got my car out quickly. Washed and vacuumed. Always a great experience. More

Melissa was GREAT keeping me informed about my vehicle. Great customer service. Actually thought it would take longer than it did Great customer service. Actually thought it would take longer than it did More

Did exactly what he said he would in a timely manner. Was courteous, friendly and professional. Great experience! Was courteous, friendly and professional. Great experience! More

Service department got me in 20 minutes after I called and did everything I asked. Everyone was very very nice.! and did everything I asked. Everyone was very very nice.! More

The service was good and quick. The People are friendly and take care of their business. The People are friendly and take care of their business. More