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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
868 Reviews

868 Reviews of Shottenkirk Ford Granbury - Service Center

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September 02, 2022

Charlie had my vehicle fixed and had me out within an hour. Well done to all the people who helped me at the dealership. More

by Ptoomey48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Mann
September 02, 2022

Absolute worst service! Do not go. Lied and never fixed truck after having it for 3 weeks. Go to any other dealer. More

by Mcdb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob, and another guy.
August 30, 2022

Easy to schedule, ready when I arrived, finished sooner than estimated.. all were courteous! Great first visit!! More

by Lrupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in Service
August 28, 2022

Brought my truck in on a short notice and they were able to meet all my needs within my deadline to get back on the road. More

by Nt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
August 28, 2022

Allot of back in fourth between service and scheduling. I wanted to make sure the parts were in stock, I ended up buying the part the day before so it would be here the day of the appointment. The service More

by JW57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Night sales manager, Charlie service person
August 28, 2022

You all are very professional and keep your timely appointments You accommodated my schedule The repairs on my Ford were done as you promised Thank you so much Very friendly staff. 💜💜🦋🦋 More

by Mindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baker
August 25, 2022

Very helpful knowledge able time sensitive courteous job well done love having my car serviced by fordo More

by Jerry edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Gavin
August 22, 2022

Was very impressed with the service rep. He explained everything in detail about both the recalls on our Expedition and the minimum and maximum time they would have to keep it depending on t More

by DDG21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
August 19, 2022

Everything ran on time, lounge clean and orderly, coffee was good and hot, everyone was friendly. More

by eneb3740
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baker
August 18, 2022

Very nice waiting room, great people to work with. Fixed my car in several different ways, it runs like new, with that "eager" engine that it had when new, and which I'd been missing. The mechanic More

by rally2xs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Keeling
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