Shottenkirk Ford Granbury - Service Center

Good, proffesional and very pleasant to deal with. From the first phone call to servicing the vehicle in the time allotted for. I left with my vehicle and a very good feeling about the work done. From the first phone call to servicing the vehicle in the time allotted for. I left with my vehicle and a very good feeling about the work done. More

I’ve heard a lot of mixed reviews when it comes to shottenkirk, but I can only speak from personal experience so my customer support experience (so far) has been nothing but great, the service advisor shottenkirk, but I can only speak from personal experience so my customer support experience (so far) has been nothing but great, the service advisors help you out with any problem you may have and get you back on the road as quick as possible. The front desk lady has a positive attitude and is super nice and easy to talk to, I will continue to bring my Ford into them as long as they keep continuing the put the customers first! More

Quick and friendly service department. Had my oil changed in the amount of time I was told. Had my oil changed in the amount of time I was told. More

Charlie in service went above and beyond by helping us troubleshoot the difficulties with my Ford Escape. When it became necessary to bring the vehicle in to the dealership, Charlie was very helpful and m troubleshoot the difficulties with my Ford Escape. When it became necessary to bring the vehicle in to the dealership, Charlie was very helpful and maintained great communication with us. More

Service technician was courteous and helpful. Our car was taken care of in a timely manner. Our car was taken care of in a timely manner. More

We were very pleased with the service. The Manager and Mechanics were knowledgeable and professional. They got our truck in and out in a timely manner and we would highly recommend them! The Manager and Mechanics were knowledgeable and professional. They got our truck in and out in a timely manner and we would highly recommend them! More

Great service front desk is great, Mr Nicolas is great good to talk too and very friendly good to talk too and very friendly More

Once the parts arrived, Clarlie got me in and out in no time flat! A three-day repair done in one. time flat! A three-day repair done in one. More

Everyone was very nice and took really good care of us. I will be returning when needing more service. Can’t remember the name of the man who took care of us but he ROCKS. I’m a happy customer I will be returning when needing more service. Can’t remember the name of the man who took care of us but he ROCKS. I’m a happy customer More