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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
868 Reviews

868 Reviews of Shottenkirk Ford Granbury - Service Center

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November 25, 2022

Friendly service rep. Even had the mechanic come out. Impressed in their knowledge. Will definitely come back. More

by Pricetexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
November 17, 2022

Greeted my quickly, kept me updated of progress and completed quickly. Perfect experience getting my car checked. More

by Robynr1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Villanueva
November 14, 2022

Good, proffesional and very pleasant to deal with. From the first phone call to servicing the vehicle in the time allotted for. I left with my vehicle and a very good feeling about the work done. More

by Mrmjmarkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Keeling
November 05, 2022

I’ve heard a lot of mixed reviews when it comes to shottenkirk, but I can only speak from personal experience so my customer support experience (so far) has been nothing but great, the service advisor More

by dylans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie
October 24, 2022

Quick and friendly service department. Had my oil changed in the amount of time I was told. More

by Patricia.bennett55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
October 22, 2022

Charlie in service went above and beyond by helping us troubleshoot the difficulties with my Ford Escape. When it became necessary to bring the vehicle in to the dealership, Charlie was very helpful and m More

by Actonbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
October 21, 2022

Service technician was courteous and helpful. Our car was taken care of in a timely manner. More

by Mary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Baker
October 17, 2022

Clean and Very helpful and professional for this Service visit, thank You Shottenkirk (Nickolas) you went above what I expected . More

by Kimmie13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas 5 stars
Dec 06, 2022 -

Kimmie13 responded

Above and beyond expectations

Dec 06, 2022 -

Kimmie13 responded

Great Experience….

October 14, 2022

We were very pleased with the service. The Manager and Mechanics were knowledgeable and professional. They got our truck in and out in a timely manner and we would highly recommend them! More

by jaschaefer51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Baker
October 13, 2022

Great service front desk is great, Mr Nicolas is great good to talk too and very friendly More

by Jimmy villa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandra Noriega, Cindy Gavin
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