Shottenkirk Ford Granbury - Service Center

Service was fast and complete and the appointment was kept on time with a very pleasing waiting room. kept on time with a very pleasing waiting room. More

The gentleman who helped me, Wilburn, was very courteous and helpful. He scheduled an appt for me this morning to get a new key fob. Yesterday he thoroughly explained the process to me and ckecked and yo and helpful. He scheduled an appt for me this morning to get a new key fob. Yesterday he thoroughly explained the process to me and ckecked and you did have a key fob in stock. I’m very pleased More

We were initially told it would be 2 weeks before the vehicle would be diagnosed it was only a week. I appreciate the efforts. vehicle would be diagnosed it was only a week. I appreciate the efforts. More

The experience was great. The service was great Melisa my service service rep, and the techs did a great job. They took really good care of me and my vehicle I was very please The service was great Melisa my service service rep, and the techs did a great job. They took really good care of me and my vehicle I was very pleased. Thank you. More

My service writer Wendell was amazing and I would recommend him to anyone looking for an efficient service writer!! recommend him to anyone looking for an efficient service writer!! More

Bree was great! Parts came in quick and the repair was even quicker! Thank you! Parts came in quick and the repair was even quicker! Thank you! More

I have been a loyal customer since 2016, because I like the overall service I get at the Shottenkirk Ford Service Department. the overall service I get at the Shottenkirk Ford Service Department. More

Experience was exactly what I expected. Clear communication around my service issue and timing of my repair. Collin Baker was great and would recommend this dealership for your repair nee Clear communication around my service issue and timing of my repair. Collin Baker was great and would recommend this dealership for your repair needs. More

The works oil change is good value for the price. Service takes FAR too long. Last time I was there it took so long they comped it. Thus the 4 star rating. Service takes FAR too long. Last time I was there it took so long they comped it. Thus the 4 star rating. More

The Service Dept has very qualified personnel who are personable as well, including Dave, Wendell and Melissa. Glade to do business with them b personable as well, including Dave, Wendell and Melissa. Glade to do business with them b More