Shottenkirk Ford Granbury - Service Center

I recently purchased a preowned Expedition Limited from Shottenkirk Ford in Granbury, TX and it was an excellent experience! I live 250 miles from the dealership and had a lot of questions about the vehicl Shottenkirk Ford in Granbury, TX and it was an excellent experience! I live 250 miles from the dealership and had a lot of questions about the vehicle prior to making an offer. My sales rep (McKenzie Jameson) was very transparent about the physical condition of the vehicle and was in constant communication with me on the status of the vehicle until it was ready for purchase. Furthermore he went above and beyond my expectations in the make-ready process. I also had a couple "we owe you" that were fulfilled as promised. Thank you Shottenkirk Ford for a great transaction. More

Great service on my 2020 Ford Explorer! Got me in quickly and kept me informed about what was happening with my service! Got me in quickly and kept me informed about what was happening with my service! More

Had a recall on my transmission and I don’t even think that they actually replaced it that they actually replaced it More

Never ever come near any Shottenkirk dealership again. Can’t wait till you leave Granbury. Can’t wait till you leave Granbury. More

The staff is caring and does their best to get you in and out on times‼️ out on times‼️ More

Great service and better customer relations. Will return for the next servicing requirement or any other vehicle needs. Will return for the next servicing requirement or any other vehicle needs. More

Bad reputation. However, this time went smoother than normal, for me at least. Keep up the good work However, this time went smoother than normal, for me at least. Keep up the good work More

Great service. No complaints. I will definitely go back! It was just an oil change and tire rotation. Thanks! No complaints. I will definitely go back! It was just an oil change and tire rotation. Thanks! More

Everything was great except for how long it took. I made an appointment to save time like your ad say but it still took over two hours. Seems a bit long to me. I made an appointment to save time like your ad say but it still took over two hours. Seems a bit long to me. More

Everyone was courteous very friendly and the service was quick and I enjoyed it thank you quick and I enjoyed it thank you More