Shottenkirk Ford Granbury - Service Center

Excellent job clean area friendly staff work completed on time. Truck washed after work was done time. Truck washed after work was done More

All employees are very helpful and attentive to my needs and continually excel at customer care and continually excel at customer care More

I was so impressed by the level of care I got but I was most impressed that I said what I wanted, and the sales manager (Cody) Didn't wase my time trying to sell me a bunch of junk I didn't want or need. most impressed that I said what I wanted, and the sales manager (Cody) Didn't wase my time trying to sell me a bunch of junk I didn't want or need. This was overall a very pleasant buying experience. Further I went back a couple of days later to get some more how to instructions on my new and more complicated sky lab and I was greeted and handled with care and concern to make sure I understood all of the bells and whistles. Nice job gang! More

Was told parts were in stock for warranty repair, found out they weren’t and have to wait. Also had a leak from somewhere inside and it wasn’t found, but the water stained the leather on the drivers seat. out they weren’t and have to wait. Also had a leak from somewhere inside and it wasn’t found, but the water stained the leather on the drivers seat. More

Very prompt and were easy to talk to and explained everything about the service needed on the vehicle. Went above and beyond to take care of me. everything about the service needed on the vehicle. Went above and beyond to take care of me. More

Good job explained everything and answered my questions thoroughly..... having to write 15 word minimum added this sentence thoroughly..... having to write 15 word minimum added this sentence More

Love all the people at shottenkirk ford in granbury and the services they provide for our community the services they provide for our community More

The 2 girls in service are fantastic. Charles in sales and management are customer driven. I can recommend this dealership to others. 😎 Charles in sales and management are customer driven. I can recommend this dealership to others. 😎 More

Every person I talked to was courteous and professional. Easy in and easy out. Great place for service Easy in and easy out. Great place for service More

Diagnosing the problem was difficult but they went above and beyond to get it right. and beyond to get it right. More