Shottenkirk Ford Granbury - Service Center

Friendly, knowledgeable,fast and well treated - waiting area is comfortable - didn't have to wait long for work to be done area is comfortable - didn't have to wait long for work to be done More

Took advantage of 21 yr old girls first car. Sold warranty for $4300 doesn’t cover broken back up cam after 75 days of ownership. Dealer gives run around says call warranty. Warranty says we got Sold warranty for $4300 doesn’t cover broken back up cam after 75 days of ownership. Dealer gives run around says call warranty. Warranty says we got a dishonest salesman. Non responsive and shady at best. More

Melissa was Great! I would go there again for service and to purchase a new vehicle when the time comes I would go there again for service and to purchase a new vehicle when the time comes More

Wendell exceptional customer service. His communication was the best I have experienced there by far His communication was the best I have experienced there by far More

Very good customer service. Attention to detail. Very customer oriented. Easiest car purchase ever made. Attention to detail. Very customer oriented. Easiest car purchase ever made. More

Purchased my used F250 a couple of years ago and has had great experience with Mac, my Salesperson and service on my vehicle. During oil changes I appreciate The shuttle service so I can get other things great experience with Mac, my Salesperson and service on my vehicle. During oil changes I appreciate The shuttle service so I can get other things done while my vehicle is being serviced. Always friendly and knowledgeable agents to deal with. More

The personnel in the service department were friendly and helpful. Work was done in a timely manner. helpful. Work was done in a timely manner. More

Bri, mechanics, all other staff treated my car and me like it was their own like it was their own More

The Service Department addressed the issues I was having with my truck. The Service Advisor was informative and extremely helpful with my truck. The Service Advisor was informative and extremely helpful More

Always a pain to deal with and very unorganized. Never answer phone. Always have to take vehicle back multiple times to get something fixed. Just bad not much else to say… bad. Never answer phone. Always have to take vehicle back multiple times to get something fixed. Just bad not much else to say… bad. More