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Shottenkirk Ford Granbury - Service Center

Granbury, TX

4.4
868 Reviews

868 Reviews of Shottenkirk Ford Granbury - Service Center

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May 06, 2023

Awesome customer service! I came in for an oil change, inspection and a recall. Parts weren’t available for the recall but the oil change and inspection was done quickly. More

by KEYA2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
May 06, 2023

Quickly done with courtesy. , thanks. While waiting, received a text indicating charge for service was $30, WOW! I thought. Not so fast, final charge was $88. You guys need to More

by JAY.PASCHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer very good
May 05, 2023

Service was completed in a timely manner. Followup was prompt and informative with information as to the condition of my car. More

by KERMIT.DIXON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gray
May 04, 2023

It was hard to find a Ford Dealer that we liked, but when we were referred to Shottenkirk, we have purchased a F150 with Joey, and have had several service appointments for our other vehicles, It is our goto More

by Always a Ford Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Melissa
May 04, 2023

I'm impressed with the eta on ready vs how quickly it was done. Good stuff More

by mechellefun01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
May 04, 2023

Dave and the guys did a quick diagnostic and reset my digital display on a Saturday More

by carlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in service
May 03, 2023

Very friendly and ready to help. Job was done quickly.. The office people were also very helpful More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 01, 2023

The staff was fantastic at listening to our needs and what are budgets concerns were. They got us into a truck and are payments were right were they needed to be for our budget. More

by DDG21
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Ramos
April 30, 2023

Charles was awesome and so was our finance person, I believer her name was Kelsey! More

by NATHAN.STORMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Whitfield, Robert Lewis
April 29, 2023

Charles is a professional and courteous sales person. I am very happy with my new truck. More

by DTSTULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Brookman
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