Shottenkirk Ford Granbury - Service Center

I’ve had dealings with all three of the dealerships that Shottenkirk owns there in Granbury. The Ford dealership by far! Is the best as far as the service department goes. They are always on the wall, that Shottenkirk owns there in Granbury. The Ford dealership by far! Is the best as far as the service department goes. They are always on the wall, and their customer service is outstanding. More

Calls and messages are not returned. Wendell however was very nice. This time was at least a little better than last time b Wendell however was very nice. This time was at least a little better than last time b More

The dealership and the employees treat you like a customer should be treated. My overall service was excellent. customer should be treated. My overall service was excellent. More

All the employees were extremely polite the dealership waiting area was exceptionally clean and they did their best to get you in and out as fast as possible waiting area was exceptionally clean and they did their best to get you in and out as fast as possible More

Awesome customer service! I came in for an oil change, inspection and a recall. Parts weren’t available for the recall but the oil change and inspection was done quickly. I came in for an oil change, inspection and a recall. Parts weren’t available for the recall but the oil change and inspection was done quickly. More

Quickly done with courtesy. , thanks. While waiting, received a text indicating charge for service was $30, WOW! I thought. Not so fast, final charge was $88. You guys need to , thanks. While waiting, received a text indicating charge for service was $30, WOW! I thought. Not so fast, final charge was $88. You guys need to fix that, very misleading indeed. Jay Paschke More

Service was completed in a timely manner. Followup was prompt and informative with information as to the condition of my car. Followup was prompt and informative with information as to the condition of my car. More

It was hard to find a Ford Dealer that we liked, but when we were referred to Shottenkirk, we have purchased a F150 with Joey, and have had several service appointments for our other vehicles, It is our goto we were referred to Shottenkirk, we have purchased a F150 with Joey, and have had several service appointments for our other vehicles, It is our goto for this Ford Family. Always amazing service when we drive the 50 miles from Boyd to Granbury, Wouldn’t go anywhere else. Huge shout out to Melissa and Chad for everything they do to make our service appointments run smooth. More

I'm impressed with the eta on ready vs how quickly it was done. Good stuff done. Good stuff More

Dave and the guys did a quick diagnostic and reset my digital display on a Saturday digital display on a Saturday More