Shottenkirk Ford Granbury - Service Center

Great service department. Fast with no issues I will call me back for sure. The end Fast with no issues I will call me back for sure. The end More

I had my first service for my 2022 Maverick Hybrid performed at the Shottenkirk Ford dealership in Granbury. My car passed all of the diagnostics and inspections easily and I was given that status by performed at the Shottenkirk Ford dealership in Granbury. My car passed all of the diagnostics and inspections easily and I was given that status by text. I was then told that the oil and filter change, lube and tire rotation would be completed in a short time. In less than an hour I was told that my vehicle was complete and would be delivered to me if I wished. I accepted the offer since I had no other transportation and Dave and a second service employee were at my home with my Maverick in no more than ten minutes. I don't know of any way that this auto service experience could be improved. Oh, and by the way, thanks to Ford I was able to pay for it with my Ford points from the Redeem points program! More

Shottenkirk service was excellent They did everything exactly as they had told me including delivering my car back to me when it was finished. exactly as they had told me including delivering my car back to me when it was finished. More

I provide a review and yet keep getting emails asking for another review. Good service but will never have them replace wiper blades again, not for $70.00!! another review. Good service but will never have them replace wiper blades again, not for $70.00!! More

It was a pleasant experience! Dalton was so knowledgeable on everything Ford. We would definitely recommend Shottenkirk for your next vehicle! Dalton was so knowledgeable on everything Ford. We would definitely recommend Shottenkirk for your next vehicle! More

Sorry in previous review I referenced Devin. It’s Dalton. He did a great job! It’s Dalton. He did a great job! More

I’ve had dealings with all three of the dealerships that Shottenkirk owns there in Granbury. The Ford dealership by far! Is the best as far as the service department goes. They are always on the wall, that Shottenkirk owns there in Granbury. The Ford dealership by far! Is the best as far as the service department goes. They are always on the wall, and their customer service is outstanding. More

Calls and messages are not returned. Wendell however was very nice. This time was at least a little better than last time b Wendell however was very nice. This time was at least a little better than last time b More

The dealership and the employees treat you like a customer should be treated. My overall service was excellent. customer should be treated. My overall service was excellent. More

All the employees were extremely polite the dealership waiting area was exceptionally clean and they did their best to get you in and out as fast as possible waiting area was exceptionally clean and they did their best to get you in and out as fast as possible More