Shottenkirk Ford Granbury - Service Center

The staff was polite and friendly. Honored my service to my country. Told me about Ford rewards. Honored my service to my country. Told me about Ford rewards. More

Took my car in one day and I was able to pick it up the next day thank you next day thank you More

Great service and my service advisor Melissa was great. They had my truck from Friday afternoon to Tuesday. Fastest service They had my truck from Friday afternoon to Tuesday. Fastest service More

I have always received great service from the service center. Very friendly staff and easy to work with. Sometimes very hard to reach by phone but that's probably because they're so busy being friendly w center. Very friendly staff and easy to work with. Sometimes very hard to reach by phone but that's probably because they're so busy being friendly with everyone else. More

Hello, My name is Teri Lucas and I brought in my 2020 Ford F-150 for the 20,000 mile service. I was pleased with the friendliness and service provided. Ford F-150 for the 20,000 mile service. I was pleased with the friendliness and service provided. More

Attentive and helpful business. Sales persons are readily available and welcoming. It’s a very organized business. Sales persons are readily available and welcoming. It’s a very organized business. More

Melissa is very helpful and efficient. We found out what the issue is and the part is being ordered. We found out what the issue is and the part is being ordered. More

I had a great experience at Shottenkirk. Thank you very much. Will come back to Shottenkirk. Thank you very much. Will come back to Shottenkirk. More

Randy was a nice guy but the process of repair took a very long time with very little communication. Moreover, when I returned home my air filter box was open and no need filter was installed per my inv very long time with very little communication. Moreover, when I returned home my air filter box was open and no need filter was installed per my invoice. Just have never had a positive experience their and is why i purchased my new truck from another dealership. Regardless of my repeated attempts to stay local I think I'll use another dealership for service. More