Shottenkirk Ford Granbury - Service Center

Service was performed efficiently and well while I waited for it to be completed. Car is usually run through the car wash after service is completed but this time it was not. for it to be completed. Car is usually run through the car wash after service is completed but this time it was not. More

The service was timely. The personnel were kind and professional, and what was needed was done with no issues. The personnel were kind and professional, and what was needed was done with no issues. More

I was waiting on very quickly get my inspection done. Spoke with a gentleman that help me. Everything went great. I will always bring my cars up there. Thank you for being so courteous and helpful Spoke with a gentleman that help me. Everything went great. I will always bring my cars up there. Thank you for being so courteous and helpful More

The service was excellent - we highly recommend the Shottenkirk Ford dealership service department in Granbury Texas. Shottenkirk Ford dealership service department in Granbury Texas. More

Work that was done was excellent. The invoice was not clear about the work and there is a $45.00 charge that had no explanation. Randy, who checked in the Explorer, blamed the comput The invoice was not clear about the work and there is a $45.00 charge that had no explanation. Randy, who checked in the Explorer, blamed the computer program for the misleading information. More

Professional and friendly staff. My requested service was completed while I waited. The service department is the only shop I use to maintain my truck, since the day I bought it at t My requested service was completed while I waited. The service department is the only shop I use to maintain my truck, since the day I bought it at the dealership. More

MJ greeted with a smile, wrote down my concern, and had them fixed in 45 minutes. Very professional them fixed in 45 minutes. Very professional More

Wonderful customer support. Diagnosed “check engine “ light and advised what is needed to fix. Parts on order. Diagnosed “check engine “ light and advised what is needed to fix. Parts on order. More

We have been pleased with both the work and the service writer Randy. Many many thanks writer Randy. Many many thanks More

Used the service department and Wendel was outstanding! Called and reviewed with me all the needed services and walked me through all the repairs! Called and reviewed with me all the needed services and walked me through all the repairs! More