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Shottenkirk Ford Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.5
1,240 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,240 reviews

July 15, 2023

I would give negative stars if that were an option. I had paid a $1000 deposit on a Maverick about a month before the dealer got the vehicle. The day after they got it they called to say that they coul More

by GHARRIS
Recommend Dealer
No
Employees Worked With
Dalton, Blake Williams
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July 14, 2023

The ride home was good. but I had a low tire warning on the dash , I told the service guy to have it checked but since I ordered a oil change , they did not check why the lo More

by BILL523TER
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Hudson
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July 14, 2023

Everyone is always friendly and courteous especially in the Service department. However, all of the vending machines are gone and I could not get a soft drink. More

by JSILVA19
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Melissa in Service
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July 13, 2023

Did what they agreed to. Bought used car that was supposed to have been throughly inspected but front suspension (ball joint) rattling. Took a while, but they did fix at no c More

by JOHNPRUETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maritza Villanueva, Jeff Keeling, Blake Williams
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July 13, 2023

Melissa was great! She kept me informed and explained everything thoroughly. Very pleased with the service. More

by CHERYL71W
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Service
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July 13, 2023

Service technicians took care of business. Got me in and out in very good time. More

by LAQUETTA7BRADSHAW
Recommend Dealer
Yes
Employees Worked With
Blake Williams
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July 12, 2023

People at the dealership are extremely concerned about my needs I would give all 100 percent More

by benpen98
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Service advisor Wendell was extremely helpful new every thing I needed
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July 12, 2023

JC sales person was great, not pushy and understood our needs and wants. Followed up with text over holiday weekend which I thought was great. More

by RANDY59
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Blake Williams
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July 11, 2023

Going in to have a recall repair completed and at 105 degrees and the a/c goes out. Upon inspection the cause was a blown seal on the compressor. Parts were unavailable at the time and must be ordered. More

by RANDYWATSON48
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Melissa Cates
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July 11, 2023

My dealings with the Service Dept have been primarily with Wendell Gray, and in his absence with Dave Bearce. They both have been extremely customer oriented, always looking to do what's best for the cu More

by Ranger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
No dealings with Sales, Mgmt or Admin
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