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Shottenkirk Ford Granbury

Granbury, TX

4.5
1,254 Reviews
Welcome to Shottenkirk Ford Granbury When you choose Shottenkirk Ford Granbury over other dealers in Granbury, you choose a lifelong partnership. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on our dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.
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4950 E US Hwy 377

Granbury, TX

76049

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Showing 1,254 reviews

May 26, 2024

Matthew Montgomery did a great job, especially since he was new to your team. Great motivation and we were impressed with the vehicle being in the showroom when we arrived. If not a normal practice, then m More

by SHAWN.SHAFFELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Montgomery
May 28, 2024 -

Shottenkirk Ford Granbury responded

SHAWN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

May 25, 2024

Super team from the service advisers to Brandon in parts. Tyler was tremendous to work with as well as the others who made my visit actually fun!!! More

by Rory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service and the gentleman who gave me a ride home. He was awesome
May 28, 2024 -

Shottenkirk Ford Granbury responded

Rory, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 23, 2024

Super service! Thanks wow much for all the quick, efficient, excellent service. We were amazed at how easy it was to get that fixed. We are so grateful for the staf More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember their names
May 23, 2024

Great, Great, Great, Great, And Great, Great, Awesome, and Great, Greatest, Greatest Great, Greatest, Great and Greatest More

by Boydpr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat
May 23, 2024

Little issue I noticed was quickly repaired while I waited. Drove it home and problem is resolved. More

by Robynr1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

Excellent service. Exactly what I asked for and kept me informed along the way. Will be back More

by CATES0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Curtis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray
May 23, 2024

Good service and excellent salesperson, they treated us very well and took good care of our needs More

by Cricketdave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kat Brownlee
May 22, 2024

Very clean and fast shop. The service rep Melissa was amazing got me in and out quickly and was very friendly and helpful. More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Cates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendell Gray
May 23, 2024 -

Shottenkirk Ford Granbury responded

Brett, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 21, 2024

Went to dealership to get air pressure sensors replaced or recalibrated. Was told they had them in stock. They did not 4 hours later after taking truck to tire world, I was on my way. After getting back More

by Tdrakecrowder2
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Gentleman is no longer there unknown
May 22, 2024 -

Shottenkirk Ford Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-886-4966 and ask for one of our managers.

May 21, 2024

Keagan was great,I was offered a very fair deal. And was treated with respect More

by STEVENBRACKE56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keegan Ivins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Shottenkirk Ford Granbury responded

STEVEN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Granbury!

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