Shottenkirk Ford Granbury

AMAZING CUSTOMER SERVICE I purchased my very first car in my name today, a 2018 Ford Explorer. I knew exactly what I wanted and how much I wanted to spend. Mike Whitfield was I purchased my very first car in my name today, a 2018 Ford Explorer. I knew exactly what I wanted and how much I wanted to spend. Mike Whitfield was an amazing salesman. He wasn’t pushy at all and helped me get the best deal possible. I also really appreciate the finance guy, Ty I believe was his name. He wasn’t pushy at all with the extended warranties. I am from the metroplex, and the dealerships there are awful compared to the amazing customer service I received at Mike Brown Ford. They have made customers for life. More

Outstanding experience Just purchased a 2018 Mustang for my son. The dealership made everything so easy and worked extensively with me to customize our vehicle. The purchas Just purchased a 2018 Mustang for my son. The dealership made everything so easy and worked extensively with me to customize our vehicle. The purchase process could not have been better. Juan arranged a loaner for me twice while some additions were being made to the car. More

Juan did an amazing job Juan helped me so much trying to find the perfect car and did it. He is awesome and recommend him to any one looking for a vehicle. Juan helped me so much trying to find the perfect car and did it. He is awesome and recommend him to any one looking for a vehicle. More

So Easy! Juan made my car buying experience so awesome! He made sure that all my questions about the car were answered and showed me how everything works. He t Juan made my car buying experience so awesome! He made sure that all my questions about the car were answered and showed me how everything works. He truly cares about his customers and it shows. Wouldn't have wanted to get my first car from any other dealer in town. More

A great buying experience Mike Brown auto is a great place to do business with. I’ve been doing business with them ever sense they opened the doors at the old Hooks dealership Mike Brown auto is a great place to do business with. I’ve been doing business with them ever sense they opened the doors at the old Hooks dealership. I’ve always got a good deal and have been treated fair. That being said the last purchase I made on 4-18 was amazing. Juan at the Ford dealership worked very hard making this deal come together while I was out of state. Juan handled it all over the phone so all we had to do was drive back make the trade and I was back on the road. This transaction reminded me of when I used to buy from Jole Rogers. Keep up the great work Juan your a valuable asset to Mike Brown auto group you would make a great manager. More

OUSTANDING EXPERIENCE What a great experience. We have both been looking for pickups for several months and couldn’t find exactly what we wanted (and we were getting really What a great experience. We have both been looking for pickups for several months and couldn’t find exactly what we wanted (and we were getting really tired of salesman trying to sell us something we knew we didn’t want.) Michael Whitfield with Mike Brown Ford was highly recommended. What a God send. He got us exactly what we wanted. He went above and beyond to make my wish come true with a special color and install a B&W gooseneck hitch (this is the brand of companion fifth wheel we have). To summarize; we got exactly what we wanted in a timely matter, good prices and a very fair trade in value. The entire experience was so enjoyable and fun. Thank you Michael Whitfield. We will be back! More

I couldn’t have gone to a better dealership. This is the third pickup I have purchased from Mike Brown Ford. I keep going back because of the way I am treated. Craig does everything possible to g This is the third pickup I have purchased from Mike Brown Ford. I keep going back because of the way I am treated. Craig does everything possible to get me the best deals to be had. I have worked with Craig before on buying a pickup, and I will continue to work with him in the future! More

Good stuff The dealership is great they actually contacted me I’m a dodge man myself I really like died but the mike brown ford house showed me that they reall The dealership is great they actually contacted me I’m a dodge man myself I really like died but the mike brown ford house showed me that they really cared and wanted to sell me a vehicle and they sold me a good one for the first time in my life More

purchase of 2018 Ford Escape The Escape is the second vehicle that Marie and I have purchased from Craig. As with the 2016 F250, he took very good care of us. He answered all of The Escape is the second vehicle that Marie and I have purchased from Craig. As with the 2016 F250, he took very good care of us. He answered all of our questions and made the buying experience very pleasant. He was very professional during the process and followed up after the sale. When we purchase another vehicle, we will definitely visit with Craig again. More

A very pleasant experience. Michael Whitfield makes the experience of buying a new vehicle enjoyable. He is an honest and knowledgeable salesman. I would definitely purchase anot Michael Whitfield makes the experience of buying a new vehicle enjoyable. He is an honest and knowledgeable salesman. I would definitely purchase another vehicle from him. More