Shottenkirk Ford Granbury

Everything ran on time, lounge clean and orderly, coffee was good and hot, everyone was friendly. was good and hot, everyone was friendly. More

Average experience. Not exceptional. This dealership needs to kick the Customer Service up a bit. Public contact employees are very robotic. Service was completed in a t Not exceptional. This dealership needs to kick the Customer Service up a bit. Public contact employees are very robotic. Service was completed in a timely manner…..price more than expected (inflation no doubt). Employees could use some training by Sewell Dealerships. More

Very nice waiting room, great people to work with. Fixed my car in several different ways, it runs like new, with that "eager" engine that it had when new, and which I'd been missing. The mechanic Fixed my car in several different ways, it runs like new, with that "eager" engine that it had when new, and which I'd been missing. The mechanic found that the rear shocks were bad and that makes it run down the road "tight" rather than the sloppiness that I really failed to much detect before, but now it's obvious. Will bet good to get back on the SCCA National Tour Rally Championship circuit with it, and expect to do much better holding the road and accelerating out of slow spots. More

Cody was super nice. An overall smooth experience. Would recommend Cody to anybody. Thank you An overall smooth experience. Would recommend Cody to anybody. Thank you More

Awesome service department! I was on a trip from 3 hours away, and they treated me like a local! Jake got our part ordered immediately. He and Charlie made sure we had our picku I was on a trip from 3 hours away, and they treated me like a local! Jake got our part ordered immediately. He and Charlie made sure we had our pickup as soon as possible! Bailey was the kindest, most efficient shuttle driver! We can’t say enough good things about our experience!! More

I’m very happy with the customer service and the time the employees take with us. Excellent in every way employees take with us. Excellent in every way More

Andrew and everyone was just great just had a great experience we have no complaints experience we have no complaints More

Excellent experience with service advisor. Made a appointment everything was done on time and reasonable expense Made a appointment everything was done on time and reasonable expense More

Was a little confusing when I got there but we got it figured out. Wasa nice clean facility. figured out. Wasa nice clean facility. More

Misleading and rude. Advertising a internet used car price and then adding $4000 in fees to that price is misleading. I would NEVER do business with a company like this. Advertising a internet used car price and then adding $4000 in fees to that price is misleading. I would NEVER do business with a company like this. Look at Google reviews and you will see several 1 star reviews that were also mislead and they would’ve let me drive 7 hours there thinking I was paying the internet price plus dealer fees which usually are a few hundred dollars. The sales manager was even rude and when I shared the pricing was misleading he rudely said “we sell a lot of cars.” Personally I don’t know why anyone would be dumb enough to fall for these shady practices. More