Shottenkirk Ford Granbury

Great place for auto service with nice people and good prices. Will be going back prices. Will be going back More

I had a multiple bad experiences here a year ago. I have to say I was very pleased with my experience. Very Clean! Very friendly! Excellent service! Everyone was helpful and very professional. They h I have to say I was very pleased with my experience. Very Clean! Very friendly! Excellent service! Everyone was helpful and very professional. They have really turned it around. My service manager went above and beyond!! More

I recently went in to Granbury’s Shottenkirk for an oil change and another small issue with the windshield wiper fluid on my Ford Explorer. I was greeted with a smile and all the work was done in a timely change and another small issue with the windshield wiper fluid on my Ford Explorer. I was greeted with a smile and all the work was done in a timely manner and completed with success. I was very happy with the overall visit. Thank you. More

Making an online appointment was easy. I got there early and they started on the work promptly. Not only is the work done efficiently, my car comes back squeaky clean. I got there early and they started on the work promptly. Not only is the work done efficiently, my car comes back squeaky clean. More

They were very nice and friendly and cordial! They listened to my needs and requests and understood what I was seeking. They worked with my budget and worked with what I was asking. They didn’t t They listened to my needs and requests and understood what I was seeking. They worked with my budget and worked with what I was asking. They didn’t try to put me into something I did not really want nor something that would be difficult to afford or negatively affect my monthly budget to pay my other bills. They were realistic and honest with me as was I with them. We worked together on everything and answered all my questions about any potential issues. I would recommend this dealership for anyone wanting to purchase a used or new vehicle. More

My car was there for a safety recall. Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would us Nicholas Baker took care of me. He was courteous and professional. He went above and beyond texting me updating me on parts availability . I would use this dealership again. More

Excellent service by Melissa the service advisor. The time estimate was spot at on. I highly recommend. The time estimate was spot at on. I highly recommend. More

Great customer service. Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners Timely service. Clean waiting area. Only thing that would’ve made my experience better is if they didn’t have such strong smelling air fresheners in the waiting area - made me sick. Other than that kudos on great customer care! More

They got us in and out in under an hour. Plus they washed our car for us, too! Plus they washed our car for us, too! More

Dealership was clean, staff were very helpful and very professional. Waiting area Was neat and clean as was the restroom. professional. Waiting area Was neat and clean as was the restroom. More