Shottenkirk Desert Lexus

Some sales manager in there named "Sonny" is the epitome of a slimy, sleazy, slithering lizard of a used car salesman. Unbelievable that Lexus allows this classless piece of crap on their lot. I am so dis of a slimy, sleazy, slithering lizard of a used car salesman. Unbelievable that Lexus allows this classless piece of crap on their lot. I am so disappointed in Lexus I had an expectation which is clearly my fault to expect Lexus to be honest ethical moral and truthful and reasonable and fair. This Sonny guy had the salesman bring me back to the lot after leaving, telling me I'm going to get a great deal..... This idiot tries to sell me the car for more than what was on the sticker price on the window when I left in the first place. This is unbelievable how unbelievable it is. Lexus you piece of cheesy crap!!!! More

Came in from out of state, was taken care of like a king! Kyle was prepared and thorough. A+ experience. Traded in a truck for a truck on their lot, transaction was smooth and easy. Satisfied customer! Kyle was prepared and thorough. A+ experience. Traded in a truck for a truck on their lot, transaction was smooth and easy. Satisfied customer! More

Go ask for Kyle Forga! He took great care of me and what a character! I’m very happy and am quite impressed with the whole experience. Thank you Mr. Forga!! a character! I’m very happy and am quite impressed with the whole experience. Thank you Mr. Forga!! More

rolling. Was a huge help , worked his butt off to get me rolling Went above and beyond to answer my never ending questions with patience and courtesy. Thanks man. rolling Went above and beyond to answer my never ending questions with patience and courtesy. Thanks man. More

Kyle Forga is the best car salesman I have ever met. If you are looking to get your deal done...he’s the man. He will steer you straight and not waste your time! you are looking to get your deal done...he’s the man. He will steer you straight and not waste your time! More

I bought a car from Kyle Forga and it was the best buying experience I've ever had, very professional, no surprise added costs once I got there, if you want the best car buying experience I suggest you conta experience I've ever had, very professional, no surprise added costs once I got there, if you want the best car buying experience I suggest you contact Kyle Forga More

Kyle Forga made my car buying experience so much better than I could have hoped for. He walked me through the process, answered all my many questions and was kind, courteous and efficient. Thank you so muc than I could have hoped for. He walked me through the process, answered all my many questions and was kind, courteous and efficient. Thank you so much Kyle! More

There's a good reason they are rated #35 in So.Cal..... terrible experience trying to buy new 2020.... sales manager needs sales training in how to interface with customers..... he acted like he was doing terrible experience trying to buy new 2020.... sales manager needs sales training in how to interface with customers..... he acted like he was doing us a favor in allowing us to buy a car from Shottenkirk..... prices were far from competitive also..... have not seen other L exus dealers with ONE STAR ratings More

Very good service department! Took my Lexus LS460 for recall work ! I was treated very good , Very impressed with the staff , especially Juan Diaz ! Thank you ! recall work ! I was treated very good , Very impressed with the staff , especially Juan Diaz ! Thank you ! More

Caveat emptor Bought a used Lexus by phone which was represented by both Shottenkirk and by Carfax as having never been involved in an accident. The car was shipped Bought a used Lexus by phone which was represented by both Shottenkirk and by Carfax as having never been involved in an accident. The car was shipped cross country and it arrived with a non-orginal fender and a non-original decklid and lots of paintwork done. NONE of this was disclosed. The salesman was careful to Facetime several little issues with a door ding, skinned wheels, etc. but failed to disclose major bodywork which was obvious to me as a layman, and confirmed conclusively by a body shop. In contacting Shottenkirk the sales manager said, and I quote, "We ain't gonna take the car back and we ain't gonna give ya any money back." Caveat emptor. More