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Shottenkirk Desert Lexus

Cathedral City, CA

Overview
Reviews
Vehicles
4.8
284 Reviews
Call Dealership (760) 321-5750

67855 East Palm Canyon Drive

Cathedral City, CA

92234

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Showing 284 reviews

December 31, 2025

My service appointment today was spot on perfect. Everyone greeted me professionally and efficiently. I was provided a loaner on a hassle free basis and the time it took me from arrival to departure More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Dec 31, 2025 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 27, 2025

Had another great service experience with Johnny. Johnny is always very professional & willing to do whatever it takes to make it right. More

by RandyLC500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Dec 27, 2025 -

Shottenkirk Desert Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Desert Lexus, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 27, 2025

Work was performed rapidly and professionally. Well done and thanks to Scott Farnsworth for seeing it through. More

by Wlhunnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Farnsworth
Report | Print
Dec 28, 2025 -

Shottenkirk Desert Lexus responded

Thanks for sharing your thoughts about your experience with Shottenkirk Desert Lexus. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 25, 2025

I was fortunate enough to stumble upon Richard Benedetti, a salesperson at Shottenkirk Lexus. He is extremely well-versed in the Lexus products and was a pleasure to work with. More

by nancy3314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nader Katemeh Katemeh, Richard Benedetti, Mo Attia
Report | Print
Dec 25, 2025 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 24, 2025

Competitive prices, fast and easy transaction very helpful, thank you I’m very satisfied with my purchase More

by RobinHood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Dominguez, Nader Katemeh Katemeh, Axel Perez, Ari Angulo
Report | Print
Dec 24, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 24, 2025

Cameron has been my service rider for a few years and he is outstanding. On the ball and knows his stuff. More

by drannalyze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Dec 24, 2025 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 24, 2025

Excellent customer service, prompt service, attentive service advisor. Friendly staff and very clean premises. I recommend this dealership for car service. More

by firenzecapri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Dec 24, 2025 -

Shottenkirk Desert Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Desert Lexus. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 20, 2025

The best customer service department. Cameron is very professional, they have a friendly staff. Recommend More

by rwalters441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Safley
Report | Print
Dec 20, 2025 -

Shottenkirk Desert Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 17, 2025

Friendly and knowledgeable personnel found the problem quickly, fixed promptly and did not attempt to upsale me unnecessary services for my cars issue. More

by altman.richard.1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Reyes
Report | Print
Dec 18, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

December 17, 2025

Dealership is first class amenities during your service is comfortable and relaxing. The Service Representatives are top notch. More

by McConnell, reggie123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Dec 18, 2025 -

Shottenkirk Desert Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Desert Lexus! We look forward to assisting you with your future sales and service needs at Shottenkirk Desert Lexus!

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