Shottenkirk Chrysler Dodge Jeep Ram - Service Center

Carmen was great to work with - very professional and kept me informed about the status of the work. She always smiled and was pleasant to deal with. The service department was not able to update the fi kept me informed about the status of the work. She always smiled and was pleasant to deal with. The service department was not able to update the firmware on my WIFI, but I'm not sure if that is their fault, Ram's, or AT&T's. More

The sales experience was excellent and the Service Department has continued the experience through years of prompt and proficient service. In particular, Roberto Del Campo has become an excellent a Department has continued the experience through years of prompt and proficient service. In particular, Roberto Del Campo has become an excellent and trusted Relationship. He is the “Face” of the business for me and has always delivered at times going above and beyond expectations. In a modern world where oftentimes incompetence is exceeded only by indifference, Roberto delivers in a spirit of traditional personal relationships. While I don’t enjoy escalating prices and part delivery delays; I trust Roberto to have my back and ensuring I get what I need. That kind of trust is built and nurtured over time. More

The service is great Carmen was very professional . she showed me all the options and explained what was needed she showed me all the options and explained what was needed More

Service was above and beyond expectations. Today a "thank you" sucks at a drive thru. But ole time hometown courtesy was exemplified from the service writer to "Plain ole Joe" at the servic Today a "thank you" sucks at a drive thru. But ole time hometown courtesy was exemplified from the service writer to "Plain ole Joe" at the service line. Mr. Campo stayed on top of the process and ensured as was aware. Great job Mr. Campo. More

Bad experience . Still not fixed. I dont even know what or why it cost me so much. And i still have a unsafe recalled drivers air bag . Passenger side done. Makes no Still not fixed. I dont even know what or why it cost me so much. And i still have a unsafe recalled drivers air bag . Passenger side done. Makes no sense. More

Very friendly and quick service. Was knowledgeable and answered all my questions. Overall very helpful! Was knowledgeable and answered all my questions. Overall very helpful! More

This particular dealership took “personal experience” to a whole different level! They worked hard to give us the very best deal! The hospitality was absolutely over the top! What an awesome experience! We a whole different level! They worked hard to give us the very best deal! The hospitality was absolutely over the top! What an awesome experience! We most definitely will be back! Thank you “Duck” Williams Julie North More

Carmen and the service manager were both very nice. Brought my car in on emergency basis and I was told they were very backed up. I had to rent a car, which was not in my budget for 4 days. It would se Brought my car in on emergency basis and I was told they were very backed up. I had to rent a car, which was not in my budget for 4 days. It would seem your service department needs some more employees? Since I moved here I have used you and will continue to do so. More

They did the job. But the wait time was long. And general the service in the service department is not exceptional. And as someone with leadership responsibilities, yo But the wait time was long. And general the service in the service department is not exceptional. And as someone with leadership responsibilities, you might want to fire one of the gentleman who works in the front. He usually has a horrible attitude. More

Carmen is excellent to work with. She handled every aspect of my repair well, and kept me informed as the repairs went along She handled every aspect of my repair well, and kept me informed as the repairs went along More