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Shottenkirk Chrysler Dodge Jeep Ram
Canton, GA
617 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 617 reviews
February 07, 2017
Amazing service I love this place. Will never go anywhere else. We buy a lot of cars here! Salesman (Scott) and in finance (Donovan) are the best! I love this place. Will never go anywhere else. We buy a lot of cars here! Salesman (Scott) and in finance (Donovan) are the best! More
by KellyParker
Employees Worked With
Donovan , Scott "DUCK" Williams
February 06, 2017
Scott went above and beyond Scott and Jose were great from start to finish. I highly recommend Scott in sales and Jose in the finance department. If they do t have it, they will Scott and Jose were great from start to finish. I highly recommend Scott in sales and Jose in the finance department. If they do t have it, they will find it! More
by Jpeeps15
Employees Worked With
Scott "DUCK" Williams
February 05, 2017
Great Jeep Deal !! went in to trade old Jeep and maybe get a new one.....Scott was awesome and made this a very easy deal.... will definitely be going back, went in to trade old Jeep and maybe get a new one.....Scott was awesome and made this a very easy deal.... will definitely be going back, More
by clifcrolley
Employees Worked With
wayne, Scott "DUCK" Williams
February 04, 2017
Scott " Duck " Williams is the man !!! Duck truly was a caring individual who wants to help you. Great guy to deal with and he is genuine HARD hard to find car salesman with this quality bu Duck truly was a caring individual who wants to help you. Great guy to deal with and he is genuine HARD hard to find car salesman with this quality but he has it. Need more of them in the world. He's more than just the sale. Every thing he told me he pursued. So yes I recommend this dealership and make sure you see the Duck man. You may just get a present on your purchase More
by BCRetrievers
Employees Worked With
Scott "DUCK" Williams
February 04, 2017
OUTSTANDING CUSTOMER SERVICE! Scott "DUCK" Williams went above and beyond to assist me in purchasing my new vehicle. Great experience with the dealership. I will definitely go bac Scott "DUCK" Williams went above and beyond to assist me in purchasing my new vehicle. Great experience with the dealership. I will definitely go back if, or when I need another vehicle. I will also recommend others to your dealership. :) Thank you "DUCK' More
by Princess
Employees Worked With
Scott "DUCK" Williams
January 31, 2017
Terrible x3 This is a review about their service dept. I will not use them again. It is a waste of time to bring your under warranty vehicle here for repairs. This is a review about their service dept. I will not use them again. It is a waste of time to bring your under warranty vehicle here for repairs. I have used them several times for repairs. The service guy is always quick to point out what isn't covered and to date they have been unable to duplicate obvious issues that are extremely easy repairs. I'm not talking about the major issues they claim to not be able to duplicate and will have repaired elsewhere like shifting into/popping out of 4th gear, noisy throw out bearing or input bearing, and engine pinging. (16k miles now) If they can't handle easy stuff why would I have confidence they can repair major driveline issues? Guess they don't get paid enough for small repairs. Brought it in when a tire store advised it needed an alignment (about 3k miles). Advisor said he had to "claim" I said it was pulling to have an alignment done under warranty. Weird. I think they are getting a little creative with how they bill Chrysler for warranty repairs. Strike 1. Your billing practices are none of my business and I don't need to be told how you get paid. Next trip was for the shifting issues & a tailgate rattle - how freaking hard is it to tighten the striker? Paperwork says they were unable to duplicate so they greased and tightened associated parts and no noise at this time - YET IT WAS STILL RATTLING LEAVING THEIR SERVICE LANE!!!! One could shake the tailgate by hand and hear and feel that it was loose in the jamb. Brought the Jeep to another dealer with identical complaint of rattle in rear of Jeep and they adjusted the tailgate striker and resolved the problem. Strike two. Brought it in most recently for same transmission and engine issues and the drivers side seat squeaking. This is a manual transmission vehicle so you move around in the seat quite a bit shifting gears and it is a Jeep after all, not the smoothest riding vehicle. When I dropped it off I should have known how this was going to go. They were still open (it was about 6pm) and there was one employee behind a desk helping someone and several customers waiting. No one even recognized that I walked in. After waiting for several minutes and not being addressed I just used the key drop and left. Next day when the service guy called he was again quick to point out that clutches aren't covered (it is not a clutch problem) and after inspecting it, said they couldn't duplicate any of my concerns including the noise in the seat. Strike 3. This time when I went to pick up the vehicle the cashier handed me the paperwork and the key. When I asked where the Jeep was parked she just looked disgusted and called a porter to get it for me. The cashier pointed toward and told me to go wait in front of the parts dept entry and it would be pulled around. I waited 20 min and when it never arrived I began walking back to the cashier to complain when I saw out the window to the service lanes on the other side of the store that it was sitting the in service lane. I approached the Jeep to find it just sitting there running. Appeared to have been there the whole time. Thanks for coming to find the vehicle owner Mr. Porter. And to complete the complaint - as soon as I sat down I was greeted to a still squeaking seat! Can't duplicate it my arse! Your service, technicians, porters, and cashier people are rude, inconsiderate with my time, and incompetent. It is a major inconvenience to bring a vehicle in for repairs and your people act like you are doing me a favor being there. You are there because of fools like me who continue to buy Jeep products despite their company history or reliability records. I have a dear friend that is an employee there who has advised me on how to "fight" to have the work done and even gave the GM's name and some other head Shottenkirk person's info. Turns out the GM lives couple doors down from me. I am not interested in winning an argument to convince you to do your job. I'll be taking my vehicle to a store that appreciates me as a customer and has competent technicians.DON'T WASTE YOUR TIME GOING HERE More
by Chad
Employees Worked With
Service department
January 30, 2017
RAM BIG HORN!!!! I found the truck online last Tuesday! I test drove it on Friday and made an appointment for Saturday to make a deal on the truck! I was very happy wi I found the truck online last Tuesday! I test drove it on Friday and made an appointment for Saturday to make a deal on the truck! I was very happy with Chris and his help with the entire process! If my mother finds a car at your dealership we will use him! I Love this trucK!!!! More
by Geswine
Employees Worked With
Scott "DUCK" Williams
January 29, 2017
Great experience We had a really good experience with this dealership and we would go back again if we needed another vehicle they made the process easy for us to get We had a really good experience with this dealership and we would go back again if we needed another vehicle they made the process easy for us to get a vechicle and pain less More
by Psouthern
Employees Worked With
Scott "DUCK" Williams, Ed Denovellis
January 29, 2017
Great place to buy a Jeep I have bought 4 vehicles from this dealership and have enjoyed the experience every time! Jarrod and I spent some time checking out the arsenal of Jee I have bought 4 vehicles from this dealership and have enjoyed the experience every time! Jarrod and I spent some time checking out the arsenal of Jeeps late into the night in the cold and he never made me feel rushed. I bought an Awesome 2017 Jeep Wrangler Oscar Mike package and love it!! Overall great experience and love the people. I look forward to my next purchase from them.! More
by Jeeper4Life
Employees Worked With
Jarod Howell, Robby Peppers
January 26, 2017
Great experience Ed was very welcoming and helpful. He answered any and all questions my wife and I had. This was the second time I have purchased a vehicle from this Ed was very welcoming and helpful. He answered any and all questions my wife and I had. This was the second time I have purchased a vehicle from this dealership, and I will continue to give them my business in the future - specifically Ed as long as he is there! I would recommend this dealership to anyone looking for a wonderful car buying experience. More
by WesleyEasterwood
Employees Worked With
Ed Denovellis
