Shottenkirk Chrysler Dodge Jeep Ram

My new used car! Everyone is so friendly and helpful.Kudos to Sebastian and Jose who made my purchase effortless!Love my car!I would recommend this dealership to anyon Everyone is so friendly and helpful.Kudos to Sebastian and Jose who made my purchase effortless!Love my car!I would recommend this dealership to anyone looking to buy a used car. More

Bait and switch I would give it no stars. Drove over an hour to look at an advertised vehicle. Called before we went to confirm that the vehicle was there. Wasn’t the I would give it no stars. Drove over an hour to look at an advertised vehicle. Called before we went to confirm that the vehicle was there. Wasn’t there when we arrived. Sales manager attempted to sell us something not comparable. DO NOT BUY HERE! More

Best car buying experience ever!! I am 60 years old and have bought my share of cars. I must say this was the best experience buying a car I have ever had. Staff at Shottenkirk was ver I am 60 years old and have bought my share of cars. I must say this was the best experience buying a car I have ever had. Staff at Shottenkirk was very friendly and knowledgeable. I would recommend Lonnie Peplau or Gary Chapman to any of my friends or family. They value your time and treat you with respect. More

Great dealership Everyone there was friendly, don't think I could have asked for a better salesman or sales manager. I never felt pressured and have a great experience Everyone there was friendly, don't think I could have asked for a better salesman or sales manager. I never felt pressured and have a great experience. More

Overwhelmed I am well aware of how stressful and intimidating buying a car can be. My experience at Shottenkirk was actually enjoyable! Wow! I can't believe I am well aware of how stressful and intimidating buying a car can be. My experience at Shottenkirk was actually enjoyable! Wow! I can't believe I am using enjoyable and car buying in the same sentence. From the moment I walked in the showroom I was treated like a welcome guest. Never was I rushed,pressured or made to feel anything but valued.. I found the perfect car for my 17 y/o daughter and my dream truck too, all in the same day. I have never recommended a car dealership in the past. That has changed. If you are reading this I hope you will visit Shottenkirk. You owe it to yourself to see what car buying should be. Thanks to all who helped me, David, Bobby and my Salesman Gary You are the best! Jack P.-- Woodstock More

Came in on a cash deal and was insulted by Eddie Eddie was insulting by telling me he sold Nissan for years. And we put in a offer that was close to the asking price but insisted to tell me 4 times Eddie was insulting by telling me he sold Nissan for years. And we put in a offer that was close to the asking price but insisted to tell me 4 times what the price was. Very unprofessional and rude if not insulting. Our family just moved here and we buy 3/4 cars every 2/3 years with cash We will not recommend seeing Eddie. More

Very happy I bought a new ram i'm very happy with it The sales person that I have His name Don Gutlin Off well Big Don Please ask for that sale I bought a new ram i'm very happy with it The sales person that I have His name Don Gutlin Off well Big Don Please ask for that sales person He is a very help full sales person I want to give that man Five stars More

Please Stay AWAY from this HASSLE Please, PLEASE....Save yourself the HASSLE and DIFFICULTY of doing business here. Took my 2018 RAM for basic services and everything turned into a DIS Please, PLEASE....Save yourself the HASSLE and DIFFICULTY of doing business here. Took my 2018 RAM for basic services and everything turned into a DISASTER. The Service Manager told us they would "refund the money we paid, because no one should have to go through what we went through"....but of course, They DID NOT refund a single penny. Could go into detail about what happened, but it's too ridiculous to believe, Just STAY AWAY. Do the service yourself or get a Gas Station. The GM of the dealership said his maintenance techs are not Chrysler Certified and he didn't see the need!! Enough said on that.....it's an $80k vehicle. More

Excellent sales and support Team Our sales specialist Tori was outstanding for providing detailed video about the Jeep we were interested in. He also was friendly and listened to all Our sales specialist Tori was outstanding for providing detailed video about the Jeep we were interested in. He also was friendly and listened to all of my questions and concerns. Good buying experience and a large inventory to choose from.. More

Very wonderful people to deal with I'm on Social Security disability benefits and have major doctor's appointments in which I have to go to. I had my own vehicle with many miles on it b I'm on Social Security disability benefits and have major doctor's appointments in which I have to go to. I had my own vehicle with many miles on it but this staff went out of their way to find me a vehicle and which that I was truly wanted and with low miles and to help me Finance this vehicle even with bad credit... They put their trust in me and help me out... The whole world needs to be like this stuff and care for one another such as these gentlemen. I put my heart out to each and every staff member that help me get to be in my new truck and I pray that God will bless them each and everyone for what they have done. For it is hard to find people that will help you and that is such a kind-hearted people as the employees here at this dealership. Thank you guys once again for everything and I pray that God will bless you all each and every one for what you have done for me More