Shottenkirk Chrysler Dodge Jeep Ram

Great people. I would recommend this dealership to anyone. Everyone was friendly and quick to answer questions. Thank y’all so much for taking the time to make sure I would recommend this dealership to anyone. Everyone was friendly and quick to answer questions. Thank y’all so much for taking the time to make sure we were taken care of. I will be sure to purchase my next vehicle here. Y’all go above and beyond. More

No dice I contacted someone at the dealership via text from an AutoTrader listing they had on a new Jeep Wrangler. Told them what pricing I had seen elsewher I contacted someone at the dealership via text from an AutoTrader listing they had on a new Jeep Wrangler. Told them what pricing I had seen elsewhere and asked if they could compete. They’re the closest Jeep dealer to me so I wanted to give them a shot. They said they could compete with the prices I had seen and to come up. Long story short they were pretty far off of even the average prices I’d seen. The salespeople were very nice but the person that had me come in caused me to waste a big chunk of my day for no reason. More

Duck is the best!! I spent some time this morning with Scott “DUCK” Williams. And I couldn’t have been more pleased these guys are awesome. Duck will treat you like fam I spent some time this morning with Scott “DUCK” Williams. And I couldn’t have been more pleased these guys are awesome. Duck will treat you like family.!! More

xxxx poor after sales service Bought a 2017 Dodge Caravan in DEC 2018 During the financial reviews, was being pressured hard to purchase their extended warranties, despite telli Bought a 2017 Dodge Caravan in DEC 2018 During the financial reviews, was being pressured hard to purchase their extended warranties, despite telling them several times "NO". Finally, had to get up to walk out to get the guy to stop. Then, after being told I had key one of two, they couldn't find key two. Took a month to finally get a second key. After, several call attempts, which were unsuccessful mainly because the automated system just keeps forwarding you to either another menu or someone's voicemail, I went back. I was told by my salesperson, that he had made a mistake about there being a second key, but since he had said it they would order a second key for me. He then added it would have to come out of his pay. Guess he thought I'd feel sorry for him and say never mind. So, a week later, I go back and still no key is ready. Salesperson and I go back to parts, where I find out they actually stock the keys, but they just need to program it. So, they tell to come back tomorrow. I do, but key still not ready because they have to have my key to program it. WTH? Could they not have mentioned this before? So, my take is, they thought I'd just give up. So, now I have to sit around in their showroom for about an hour waiting. Then, just yesterday, my 2013 Dodge Dart won't shift out of drive and my daughter can't get the key out and she's stranded. So, I stop by their service dept to ask if they know what might have caused this and what I could do to get the car running again. I'm told I'll have to have it towed there. OK, so I do. Then I receive a text from them saying they can't work on the car until I approve a diagnostic fee. Why would they not tell me this before I had it towed there? I'd have found a much closer mechanic. Besides, as I told them, the tow truck mechanic had already found the problem and did a temporary fix to get the car drivable again. All in all, this dealership is just a bunch of sheisters. After the sale, they could care less about you. Bought my last vehicle from these guys and I'll find another service dept in the future. More

Great Experience! The service and attention to detail are why they received a 5 Star from me! My wife and I love the jeep but love the support behind it as well. Very h The service and attention to detail are why they received a 5 Star from me! My wife and I love the jeep but love the support behind it as well. Very happy with our purchase. The Maloney's More

Awesome all around experience. Had no problems. It was smooth sailing from the moment we steped foot in the front doors. Patrick made it so easy sinple and fast. Best car buying experience I've ever It was smooth sailing from the moment we steped foot in the front doors. Patrick made it so easy sinple and fast. Best car buying experience I've ever had. Highly recommend this dealership. More

Absolutey wonderful! Kristina Lovett in sales, fantastic to work with. She and her leadership make doing business painless. Highly recommended - this was my second vehic Kristina Lovett in sales, fantastic to work with. She and her leadership make doing business painless. Highly recommended - this was my second vehicle purchase from the Shottenkirk family. More

Great place to buy a car Duck is the man! If you wanna get the best on a vehicle with absolute most professional and quality service you can get go to shottenkirk and just ask Duck is the man! If you wanna get the best on a vehicle with absolute most professional and quality service you can get go to shottenkirk and just ask duck More

Izzy was so helpful and friendly. We came to you after seeing several other dealers and I zzy was able to give us an affordable deal. I would definitly recommend to others. Thank.you! We came to you after seeing several other dealers and I zzy was able to give us an affordable deal. I would definitly recommend to others. Thank.you! More

High Pressure...not worth the drive Found the Jeep we wanted on autotrader at what looked to be a great price. Internet department was very responsive and setup a time to drive over ( 3 Found the Jeep we wanted on autotrader at what looked to be a great price. Internet department was very responsive and setup a time to drive over ( 3 hours one way ). Got there and the internet person I had talked with handed me off to a salesperson. Negotiations were VERY minimum, low ball trade in offer, final price was not discussed with salesperson or sales manager ( Note: This is when I should have walked out but unfortunately I didn't ). Enter the finance person to start the sales pitch for extended warranties. We turned that down and thought it was over. When we got to his office the pressure really turned up. I refused several times so he brought in another guy to do a tag team of the high pressure sales of warranties. We finally caved in and bought one ( again I should have left ). When all was said and done we payed more than we would have locally, basically the internet price went way up with all the add on's and fees. Fast forward, we get the Jeep and drive home, find that it has a huge scratch on the hood. Contact the dealer and setup an appt to take it back for repair, drove 3 hours, got a rental, gave them one week to complete, drive back over 3 hours one way, pick up the jeep and the scratch is still visible, called and refused to drive back over there again and wanted it repainted. They agreed. Took to local Jeep dealership and had the hood painted. I will say they did make it right after some back and forth. Overall....High pressure....very low trade in value....pushy sales of warranties. But did make it right in the end. Buyer beware. More