Shottenkirk Chrysler Dodge Jeep Ram

Slowest Service Department on the face of the planet The Service Department at Shottenkirk is the slowest and has the most nonchalant attitude towards their customers I ever had the displeasure of dealin The Service Department at Shottenkirk is the slowest and has the most nonchalant attitude towards their customers I ever had the displeasure of dealing with. Just a standard Oil Change with me sitting in the waiting room takes over 3 1/2 Hours. On several occasions I have made an appointment for the the first available slot for the day.on (2) Two Separate occasions I have left my truck at the dealership the first time for 8 hours and the second time for 10 hours and the service department never even got around to bringing it inside and attempting to determine the problems with the Air Ride system. More

Best car lot in town This is our 5 purchase of new. Rides you. My New Orange Dodge Ram I love it family friendly Hometown auto that treats you right This is our 5 purchase of new. Rides you. My New Orange Dodge Ram I love it family friendly Hometown auto that treats you right More

They treated us like old friends. I have never had a more pleasant car buying experience. The Mazda Miata we found on Carfax was exactly as described. Thank you so much for helping my I have never had a more pleasant car buying experience. The Mazda Miata we found on Carfax was exactly as described. Thank you so much for helping my get my dream car. More

shady beware of this place, over $2000 of extra fees and useless charges await you after they lure you in with a so called low price. beware of this place, over $2000 of extra fees and useless charges await you after they lure you in with a so called low price. More

Wonderful service.. I’ve gone back to see Don many times! Love working with Don & Albert! I’ve worked with them both times I’ve purchased a car.. new and used.. and will continue any our family or any one we Love working with Don & Albert! I’ve worked with them both times I’ve purchased a car.. new and used.. and will continue any our family or any one we know needs a vehicle! More

Excellent experience You will be treated by friendly and professional staff. They care more about people then the sale. Those traits alone are incredibly difficult to fi You will be treated by friendly and professional staff. They care more about people then the sale. Those traits alone are incredibly difficult to find these days. I will be recommending them to everyone who will listen. More

Look at reviews on other sites...suspiciously high here! Don't waste your time here. I responded to an add on their website for a truck at a great price and called to verify the truck was there. Upon arriv Don't waste your time here. I responded to an add on their website for a truck at a great price and called to verify the truck was there. Upon arrival I was told that they couldn't honor that price (instead the car was about $9000 higher) because that wasn't their "real" website (even though it was shottenkirk canton, and it was the one I used to contact them, get an online quote, and get a call back from a salesman). I explained to the salesman that that was my price for a truck, and he got permission from a manager to show me two additional trucks that stickered MUCH higher than my price. I repeatedly asked if he could sell those trucks for my price and was reassured yes. Much, much later I find out those were more than $10,000 out of my range (mind you there was lots of back and forth with the manager, working to get me a deal...). Hours later they find a truck on another lot to my specs and in my price range. I filled out paperwork and put down a deposit. The next day I requested a copy of the sticker...and found that the truck had a leather bench seat instead of bucket seats, as I had asked for and ALL of the trucks we looked at also had bucket seats. I had even inquired about the seats prior to the deal bc the verbage on sticker he showed me didn't make sense. They promised to find another truck (supposedly there were three that would have worked). After more than a 24 hours of them "working" on it, I never heard back. I found a truck elsewhere and asked the saleman abt deposit. He said it would be returned, no details. I called the finance department (voicemail), and finally reached a real person in the office. She was going to walk over and have a finance person call me. One day later, still no contact. Be warned, f you call and get transferred to voicemail and decide to call back for another contact, they WILL NOT ANSWER YOUR CALL, unless you call back on another number. This happened to me two times. And their pricing includes about $299 for window tinting and a service plan that is REQUIRED (maybe $500 or so but I can't recall). These guys are shady and a big waste of time. And this is just the prepurchase experience. More

Excellent experience from sales through the financing I knew which vehicle I was seeking to purchase before arriving. 2019 Rubicon JL. Shane was my salesman and reviewed the features with me. I traded I knew which vehicle I was seeking to purchase before arriving. 2019 Rubicon JL. Shane was my salesman and reviewed the features with me. I traded my older JK and received very fair value on it. Financing with Shottenkirk was a breeze. Thank you so much for the GREAT experience. More

These folks are top notch. I was treated like a king!. I really think the staff here genuinely care about their customers and have my best interest at heart. The General manage I was treated like a king!. I really think the staff here genuinely care about their customers and have my best interest at heart. The General manager David , The finance Manager Dante and lastly my Salesmen Scott Williams "Duck" was awesome to deal with. More

ALL AROUND AMAZING SERVICE I had an amazing buying experience. My sales man, Don Zorn was so patient and helped me through all my indecisiveness. Chris in finance, really helped I had an amazing buying experience. My sales man, Don Zorn was so patient and helped me through all my indecisiveness. Chris in finance, really helped and I plan on buying all future vehicles from here in the Future.. Thank you to David Booth and staff... More