Shottenkirk Chrysler Dodge Jeep Ram

I am happy with the service I received. I brought my car in first thing in the morning and was helped right away. I received a diagnostic call that same day and was told my car would be ready the next day, in first thing in the morning and was helped right away. I received a diagnostic call that same day and was told my car would be ready the next day, which it was. Great service, very prompt and easy. More

great experience Andrew in the service area was helpful. The service area was clean and inviting. The wait time was about what I expected. All my questions were answ Andrew in the service area was helpful. The service area was clean and inviting. The wait time was about what I expected. All my questions were answered. More

Always polite , any questions are always answered either Always polite , any questions are always answered either at the time or sometimes the vehicle has to be check out for the proper answer. I have al Always polite , any questions are always answered either at the time or sometimes the vehicle has to be check out for the proper answer. I have always been notified before any work is done & always kept up to date with the progress. Andrew has been great, very professional & personal. Shottenkirk keeps my vehicles running & reliable, great mechanics. More

Shottenkirk is my go to place to work on my Jeep. Steven Thorpe is an outstanding advisor. Repairs are fast and accurate. I’ll be going back to Shottenkirk in the future if needed. Thanks again!!! Thorpe is an outstanding advisor. Repairs are fast and accurate. I’ll be going back to Shottenkirk in the future if needed. Thanks again!!! More

Great service & friendly staff took the time to socialize a little bit while I waited for an oil change. A special thanks to salesman Micky Mouse & service advisor Casey Yawn for making my stay more than jus a little bit while I waited for an oil change. A special thanks to salesman Micky Mouse & service advisor Casey Yawn for making my stay more than just a trip to the shop. More

These folks are the best! Casey was our service writer and she was so knowledgeable and professional. The environment is clean and they have a place for kids 🙂.... Thanks Shottenkirk # customer f and she was so knowledgeable and professional. The environment is clean and they have a place for kids 🙂.... Thanks Shottenkirk # customer for life ! More

Bear was made our experience at the dealership great. He was very friendly. The rest of the staff was great also. I will recommend anyone looking for a car to see Bear. was very friendly. The rest of the staff was great also. I will recommend anyone looking for a car to see Bear. More

Great service!! Steve is the best!! He handle all of my needs efficiently and kept me up to date on the progress. I had an enjoyable experience!!! needs efficiently and kept me up to date on the progress. I had an enjoyable experience!!! More

I want to give a big shout out to Scott Duck Williams and David Booth and there staff, for making our car buying experience go smoothly! This is our 2nd SUV and love the service they provide. Scott Duck Will David Booth and there staff, for making our car buying experience go smoothly! This is our 2nd SUV and love the service they provide. Scott Duck Williams is the best!!! Thank you all very much for your friendly Service. More

Rip off!! My wife and I went to buy a Jeep Compass in July 2019. There were dealer incentives in place at that time. Because we wanted a manual transmission w My wife and I went to buy a Jeep Compass in July 2019. There were dealer incentives in place at that time. Because we wanted a manual transmission we had to wait until one could be delivered, which was not until early September. Incentives expired. We're out of luck. Shane, the salesman we met, was new to the business. Nice guy, but a bit lost. He did manage to get our vehicle ordered. When it finally arrived, he was not in a position to advocate for his customer. We were at the mercy of the sales manager. Mike (not Booth), the sales manager, is the most unscrupulous individual I've ever had the misfortune of dealing with. First, he tried to charge me $300 for window tinting that the dealership did NOT do all while insisting how honest he was. Then there is the Road Hazard coverage portion of the Shottenkirk Dealer Prep. Non-negotiable, he said. I believe it cost me $900 and it doesn't cover anything that insurance doesn't cover for free. Unfortunately for us, we got a 2020 vehicle and Kelly Blue Book pricing was not available as a bargaining chip. Mike said "Kelly Blue Book doesn't sell cars." But the dealership advertises all over the showroom how they use Kelly for a fair and honest trade in cost. We wanted the Jeep so we bit the bullet. Never again! I certainly hope that Mike gets his comeuppance soon, before someone else gets taken. More