Shottenkirk Chrysler Dodge Jeep Ram

No pressure to buy or look at a vehicle you weren't interested in, no haggle over price interested in, no haggle over price More

The sales people did not value my trade even close to its worth. My 2019 Ram with 42 k miles and way more options and add ons was alot nicer than their 2019 Surburban that needed tires with 85k miles. Then I worth. My 2019 Ram with 42 k miles and way more options and add ons was alot nicer than their 2019 Surburban that needed tires with 85k miles. Then I asked could I drive it home to let my wife see it 30 miles away as she wasnt able to be there due to taking her mother to the doctor, and they said only if we make a deal. They lost my business. Also told me they had "corporate buyers there" to try to tell me that Id get top dollar for my trade. What a line of bull. I wont be back. More

The best experience possible! I worked with the amazing Scott “Duck” Williams. I showed up pretty stressed from having encountered sleazy dishonest dealers before someone referr I worked with the amazing Scott “Duck” Williams. I showed up pretty stressed from having encountered sleazy dishonest dealers before someone referred me to Duck. The whole team at this dealership was fantastic. I feel like everyone there genuinely just wanted to help me find the best car within the parameters that I was looking. I highly recommend! Especially if you were a single female doing this on your own! So many dealerships and salesman operate differently! I am so appreciative to Duck and his team for the great car and the whole experience! More

The absolute worst dealer I've dealt with online while trying to purchase a new car recently. It was a bait and switch, the car's advertised price $44,500 then they add some customer service fee for nearl trying to purchase a new car recently. It was a bait and switch, the car's advertised price $44,500 then they add some customer service fee for nearly $2000, reconditioning fee for 1150, and then one of the higher DMV processing fees and the car went from $44 500 to just under $53000 without any financing costs. THe only thing that should have been in there was a little bit of processing fee and tax like other dealers. They intentionally advertise this way so the car looks like a fair deal online through the car selling sites. More

After agreeing on a out-the-door price and driving 2 hours to test drive and pick up the car, the dealership attempted to raise the price by $5,000 in bogus fees and with warranties they wouldn’t let me hours to test drive and pick up the car, the dealership attempted to raise the price by $5,000 in bogus fees and with warranties they wouldn’t let me decline. We walked away and don’t be back. More

Worst experience of my life. This place will screw you given the chance. Charge you for warranties you did not ask for and gap coverage that way to expensive. A lot of hidden fe This place will screw you given the chance. Charge you for warranties you did not ask for and gap coverage that way to expensive. A lot of hidden fees in there sales. Please stay away from this place. More

Just to update my review below…. As of 5.3.22 they have yet to refund me the $7000 in extra warranties and xxxxxxxx that is 100% mine filled out cancellation form back in February. As of 5.3.22 they have yet to refund me the $7000 in extra warranties and xxxxxxxx that is 100% mine filled out cancellation form back in February. I sold truck and they won’t give money to dealership or finance company. These people are crooks. If you want to get screwed don’t say you weren’t warned. They are probably holding onto the money cause I left them a bad review. Do not buy a vehicle from these people. They told me one price and $5000 down then in finance he raised the monthly payment $300 and raised down.payment to $6500. I even went there day before to get price after they ran my credit and ran out of time and came in few days later and price changed. They also charged my $4000 over what it was listed for on the internet and ripped me off by sneaking in every warranty and extra totally $8000. Charged me an extra 3% on my interest so dealership. These people took such advantage of me and lied several times. I’m a single mom and work very hard. I cancelled those $8000 of extras today less than four months later and I only get back $4500. I can’t afford this truck and went to find out I got so ripped off that all other dealerships offer $20,000 less than what I paid. I put down $6500. I beg you to not purchase a vehicle here. Look at their Yelp reviews. Yelp shows true review and you’ll see what I mean. Watch out. My daughter and I are going to suffer extremely. I’m out $20,000 and will finance that $20,000 on new loan. I had a boyfriend that was suppose to use the truck but he wouldn’t pay on time. Later on 5.3.22 I spoke with Albert. Some how the cancellation forms that I filled out end of February disappeared. It’s May and my $7,000 they owe me hasn’t even begun the process to cancel. Sold the truck. Shottencock decided they need the sales paperwork to process the refund even though you can cancel extra warranties at any time, even if I kept the truck. So basically by them losing my February paperwork, they are going off the mileage and time a month later when I sold the truck, lessening the amount of my warranty refund. The crooks don’t stop here. You can call to speak to the response they give you below, however you won’t get anyone that even tries to make a thing better. As a matter of fact they keep screwing me more. BEWARE. The people that left good reviews, just haven’t had time to realize they were tricked. More

Shottenkirk charged me for repairs that were not necessary. Upon returning to NC My vehicle had the same problems it had when I took it in to Shottenkirk plus a broken fuel pump float that was insta necessary. Upon returning to NC My vehicle had the same problems it had when I took it in to Shottenkirk plus a broken fuel pump float that was installed by Shottenkirk. Also unnecessary. My NC service rep said all I needed was a TIPM box and everything Shottenkirk did was a waste of time and money. My dealership made the repair and it runs great. Relaying this information to Shottenkirk along with invoices I was told I would receive a full refund. I have dealt with this for over 5 months and still do not have my refund. I call,leave messages and send emails. Shottenkirk will not respond. I will never use or recommend Shottenkik to anyone ever. More

I wish my local dealership service department Your guys handle my problem very well everything I witnessed while I was there was handled professionally management should be very proud of your service advis handle my problem very well everything I witnessed while I was there was handled professionally management should be very proud of your service advisers More

The svc advisors here are very helpful. They keep customer informed through process. My repairs have been thorough. customer informed through process. My repairs have been thorough. More