Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Hunter is really a great help. Motivated to fix any problems that arise. He is easy to talk to and a real straight shooter! Motivated to fix any problems that arise. He is easy to talk to and a real straight shooter! More

Austin is my service writer. I trust him and he communicates well. Buying a new vehicle is the first step in a dealer relationship. The service writer is what keeps the relati I trust him and he communicates well. Buying a new vehicle is the first step in a dealer relationship. The service writer is what keeps the relationship going and because of Austin I see myself staying with them for a while. Julian is my accessory expert and he helps me keep my vehicle outfitted for my needs. More

The dealership strives to maintain customer satisfaction. We worked with Chris Hayes and he helped us in every step of the vehicle buying and made it simple for us. Since we did not have a vehicle of our cho We worked with Chris Hayes and he helped us in every step of the vehicle buying and made it simple for us. Since we did not have a vehicle of our choice configuration on the lot Chris helped us in building and ordering one and was giving us regular updates on-demand. More

Great customer service from Austin! He kept me in the loop from the time I handed over my keys until I picked up my Jeep. He kept me in the loop from the time I handed over my keys until I picked up my Jeep. More

I don’t want to have to write a review to give you five stars stars More

I worked with Lacey Skelton and she was great! Very attentive and communicative throughout the process. Very attentive and communicative throughout the process. More

Wayne Autry is the best in the business. He is the reason I come to your dealership. He is the reason I come to your dealership. More

Everybody was incredibly friendly and kind. I’ve never had a negative exchange with anyone at this dealership. I wish I had been given a more realistic expectation for how long my vehicle w I’ve never had a negative exchange with anyone at this dealership. I wish I had been given a more realistic expectation for how long my vehicle would be there for a diagnostic, oil change, and inspection (5 days, and the diagnostic didn’t happen). They gave me a big discount on my service for my trouble, though! And after I dropped off, the driver who takes people home was running late, so the service manager gave me a ride home himself. More

I brought my 2023 Jeep in for the Navigation to be updated. We found the update online, but it was $100. Being still under the warranty, I should not have to pay for this update. We dropped my Jeep updated. We found the update online, but it was $100. Being still under the warranty, I should not have to pay for this update. We dropped my Jeep off on Thursday and on Tuesday, they said it was ready. No update done at all!!! Am I satisfied? Absolutely NOT! More

Service department keeps you informed and promptly responds to your request. Thank you for providing quality service. responds to your request. Thank you for providing quality service. More