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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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August 01, 2023

Lacey Skelton and Chris Blackwood are highly professional, knowledgeable, and courteous in every respect. I trust them and never have concerns when they deliver their analysis and assessment. More

by abw.diver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton and Chris Blackwood
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

The service department provided and demonstrated extreme knowledge of the matter in question along with a professional ability to solve and repair the issue. More

by jpairaghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Airaghi
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram's Service Department. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

They got us right in and took care of our oil change. They did it very quickly More

by 3soccermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

I’m very pleased with the impeccable professionalism, service, and competence. I am truly satisfied with each visit. More

by abw.diver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton and Chris Blackwood
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 01, 2023

Jordyn was very attentive and responsive to my concerns. The dealership was even able to provide shuttles multiple times to pick me up and drop me off during the repair. I do have some issues after the repa More

by christopher.rardin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Aug 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Christopher, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 31, 2023

Austin is an amazing service advisor! This is the second time in 2 weeks we have visited him to have work done on my wife's jeep. This time we had the tires balanced and an alignment done More

by m-johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert "Austin" Scott
Aug 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 30, 2023

I went in for an oil change and tire rotation with an appointment and still had to wait nearly 3 hours. I’ll take my business somewhere else for now on. More

by benw3109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you taking the time to share your experience with our service department. Here at Shottenkirk Prosper Chrysler Dodge Jeep Ram, we like to ensure that each and every vehicle is given the utmost attention to detail. We hope that you'll still consider bringing your vehicle here in the future, and if you have any further concerns, please feel free to reach out to us at any time. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 30, 2023

Great service super fast and friendly. We will definitely be coming back. Will & Austin are awesome! More

by fabiolaefranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
Aug 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 29, 2023

Great experience from my service tech Austin he really helped me get what I needed I will come back because of him. More

by bronsonwheeler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Aug 01, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

July 29, 2023

Until Lacey service customer care seemed to be going to xxxx. Thank you Lacey you’ve brought faith back into Shottenkirk service center again! More

by LACOURCHANCE89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey @ CDJR Prosper
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