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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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August 19, 2023

Always a great service experience, service tech is always accommodating to any and all requests More

by kiwi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kiwi0, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 19, 2023

Great place to shop for a car. You want be disappointed with their service. Have recommended to a lot of my and friend’s and coworkers. More

by bisonrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Alvarez, Heather Daniell, Jesus Orta
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Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bisonrick, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 19, 2023

The attitudes of everyone were great! It was late Friday and the temperature was 109!. Squeezed me in and changed my antifreeze quickly! More

by rvbagby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grady
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

rvbagby, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Aug 24, 2023 -

rvbagby responded

This service action is typical of all my experiences with the dealership regardless of the department I have dealt with there. We always hear this business or that one has great service and cares. I am very skeptical since too often it is just words. At Shottenkirk I think it is true!

August 19, 2023

Great dealership great to work with no problems nothing perfect and on time 100% would recomend More

by 19rojinegro51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff kingsley
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 18, 2023

Jeff in service was great to work with. Highly recommend him and his team for getting he job done. More

by Stephenlindsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Stephenlindsey, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 17, 2023

Great Customer Service and advice received from Hunter. I will always return as long as he is at the dealership service department. More

by jab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Aug 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jab3, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 17, 2023

It was easy to schedule my maintenance on the webpage. I was met in the service bay by a very friendly service manager and the work was completed in a timely manner. More

by bryan.shahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bryan.shahan, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 16, 2023

Jordyn went above and beyond to accommodate my needs. She was prompt, courteous, and met me in the middle without pushing for things I didn’t need. More

by Adam L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn in Service
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Adam! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 16, 2023

You all were great and Skyler followed up to let me know a day when my software issue could be taken care of. However, there was not a patch or update. More

by jamesabloom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grady
Report | Print
Aug 21, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

James, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

August 15, 2023

Great timely service. Vehicle was returned clean and neat with the work done. Billing went smoothly More

by roy_ludick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Brandon
Report | Print
Aug 16, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

roy_ludick, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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