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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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August 31, 2023

Austin was great getting both my vehicles taking care of in a timely manner. Thank you. More

by garmes005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 31, 2023

Austin is on top of my service. Excellent knowledge and customer service. Vey happy overall. More

by garmes005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 31, 2023

It was easy to get scheduled and get in to get the issue addressed promptly More

by ewoodard67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ewoodard67, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 31, 2023

Austin provided top-notch service. He is very personable, easy to work with, and is a excellent ambassador for Shottenkirk.. More

by 4horners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

4horners, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 30, 2023

The service department exceeded our expectations. Austin and his team made sure my Jeep was in great working condition after I had a run in with a deer on the highway. Thank you so much! More

by erinjohnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
Report | Print
Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

erinjohnson32, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2023

The service department is fantastic. They are timely, courteous and keep in contact through out the process. More

by KAZANSKIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Barnes
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Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

KAZANSKIL, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 30, 2023

Austin is amazing as always! As long as he is at this location, we will continue to bring in our Jeeps for service. More

by erinjohnson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
Report | Print
Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

erinjohnson32, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2023

All my issues were resolved and take care off. Car was cleaned like new and got updates on everything towards the end. More

by ogisri6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Daniell
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Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

ogisri6, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 30, 2023

I love this place! Very good people and Robert Scott is very very dependable. I wouldn’t take my vehicle anywhere else. More

by lgladney1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Scott
Report | Print
Sep 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

lgladney1211, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 28, 2023

"Once again the consummate professionalism was exceptional. Hat tip to my service advisor, Lacey Skelton, and the service technician who installed my new drive shaft on my 2021 Jeep Gladiator." More

by abw.diver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Aug 31, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team

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