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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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September 18, 2023

Great experience and Jeff was awesome. Fast service and call back when promised. I'll be back! More

by scott.shields7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
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Sep 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

scott.shields7, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 18, 2023

Jeff was very friendly and helpful throughout the process and walked me through all the service I needed done. He also quickly provided a shuttle to take me home while I waited on my car. More

by rachelrexler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley - service
Report | Print
Sep 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

rachelrexler, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 17, 2023

I can get my Grand Cherokee serviced anywhere, what makes me keep coming back to Shottenkirk Chrysler Dodge, Jeep Ram Prosper is the attention to detail and service that I get. My service advisor, Lacey’s p More

by kkmorgan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey, service dept
Report | Print
Sep 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kkmorgan59, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 16, 2023

Lacey was a great service advisor. Oil change and tire rotation were performed. Diagnostic ran for possible odor. More

by BELYNDADEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey, Service Advisor
Report | Print
Sep 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

BELYNDADEAN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 16, 2023

Jeff is a great advisor, highly recommend him. Service was completed on time and with great quality More

by usolisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff from service. Great
Report | Print
Sep 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

usolisa, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 16, 2023

Jeff was our service guy and he was very attentive with the problem we were having with our truck! Kept us informed and got the job done! More

by lbcraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Cannon
Report | Print
Sep 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 16, 2023

Awesome experience, team followed up with communication and took care of the vehicle in a perfect manner. Well done! More

by robert.vandercook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bantu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin McCarroll
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Sep 18, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

robert.vandercook, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 15, 2023

Lacey was very helpful and on top of my service issue. She was able to have me back on the road within days of my service work. More

by raquel040817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Sep 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

raquel040817, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 15, 2023

Maintenance pkg done today. New tires also. Nice, friendly and clean. Great job. I would recommend this dealership. Thanks! More

by JAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Report | Print
Sep 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

JAT, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 15, 2023

Leon is the best, he helped me throughout the entire process in a professional manner, we found the best solution in budget and financing, thank you. More

by keniaguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Alvarez, Leon Zarraga
Report | Print
Sep 17, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

keniaguzman, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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