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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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October 01, 2023

Austin was awesome in communication and follow up! Their prompt attention to our needs was unbelievable. More

by agan_rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin - Service
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Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

agan_rocky, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 30, 2023

Lacey has fantastic customer demeanor and took awesome care of us assuring that the problem would be solved. More

by RUSSELL.CORNWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

RUSSELL.CORNWALL, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 30, 2023

My second time working with Lacy and she's by far been the best experience I've had at your dealership. You have a good one with her. More

by payne1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

payne1989, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 30, 2023

I was impressed wit. How my Service appointment went very smoothly and was very timely More

by Correnel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Correnel, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 30, 2023

I have mentioned it before, I can get my Grand Cherokee serviced anywhere but I come to Shottenkirk Dodge Jeep Ram Prosper because of the people you have there, from the Veteran you have that takes care of More

by kkmorgan59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kkmorgan59, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 29, 2023

It was an easy process! Jordyn was quick to help me and gave me a stopwatch to check the time limit. All the work was completed within the time limit. She was great! More

by jordan.david.watts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordyn
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

jordan.david.watts, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 29, 2023

Everyone is very attentive and helpful! Was in and out in the amount of time that was promised. The waiting area was great! More

by sallen3301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin and Robert
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

sallen3301, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 29, 2023

Jeff Kingsley took excellent care of me by keeping me informed and making sure everything was done correctly. More

by wborrowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
Report | Print
Oct 02, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 25, 2023

Young lady helping me was courteous and thorough. Reviewed findings with me after mechanic performed diagnostics. More

by theresarodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

theresarodriguez, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 25, 2023

The personnel and the service department has always done things in a timely manner. Thank you very much for quality service. More

by adurden66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skeleton Service Advior
Report | Print
Sep 26, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

adurden66, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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