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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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October 15, 2023

Needed warranty work done. 4 days min. Would not provide loaner. Unacceptable for a new jeep More

by chefsolo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Oct 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 so we can discuss some solutions.

October 14, 2023

Excellent customer service experience, very recommended and looking forward to come back again soon. Thank you! More

by mustang0331v6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 14, 2023

Jordan is great! Very easy to communicate with and always gets back to me quickly when I have any questions. More

by rcaseyfrisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Oct 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

rcaseyfrisco, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 12, 2023

Charley is the very best sales guy I have ever dealt with. He was not aggressive and followed up just the perfect amout of times More

by leeanne0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leith Almetwaly, Charly Aguilar, Alejandro De La Rosa
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Oct 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

leeanne0, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 12, 2023

Great service! They were quick to respond to our issues and get our vehicle all fixed up and back on the road. Lacy was amazing and went above and beyond to help More

by nsrr.stuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
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Oct 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

nsrr.stuart, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 12, 2023

Great. No complaints. Service was great. Fast and prompt. And very thorough. Will go back More

by Snaponjunkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Scott, Ryan ray
Report | Print
Oct 13, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 09, 2023

always a pleasure to have my vehicle serviced. Austin made sure everything went flawlessly once again. More

by kiwi0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott
Report | Print
Oct 09, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

kiwi0, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 09, 2023

Hunter was great; quick, polite, responsive. Really great experience and I will be back for sure. More

by fitzseang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Ingram
Report | Print
Oct 09, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

fitzseang, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 03, 2023

Austin was amazing! He took my phone call, looked up my information and got me immediately in. His attention to the customer and making sure that we are taken care of wa More

by coachwfb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Oct 04, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 02, 2023

Great customer service. Friendly environment, The care came back on time and clean. Highly recommended!!! More

by aggelos1712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Daniell
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Oct 03, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

aggelos1712, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

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