Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Prosper, TX
1,056 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center
Sort by
October 22, 2023
Went in for a routine oil change and tire rotation. I don’t believe my tires were rotated. I don’t believe my tires were rotated. More
by bjbockemehl
Verified CustomerEmployees Worked With
October 20, 2023
The customer service was outstanding. Jeff Kingsley, Assistant Service Manager, is a consummate professional. He is solution oriented and detailed and provided updates and root cause to t Jeff Kingsley, Assistant Service Manager, is a consummate professional. He is solution oriented and detailed and provided updates and root cause to the problem. It was great to work with him to resolve the problem with my vehicle. More
by elprovo
Employees Worked With
Jeff Kingsley
October 19, 2023
I don’t think my wheel alignment is properly checked and I am still feeling some uncomfortable driving feels like wheel alignment issue and after service the dash board is not in previous state and somethin I am still feeling some uncomfortable driving feels like wheel alignment issue and after service the dash board is not in previous state and something like lights out is showing up More
by hari.velugula
Employees Worked With
October 18, 2023
Staff was friendly, service was great, and would recommend this location to anyone needing service or a new vehicle. recommend this location to anyone needing service or a new vehicle. More
by w7inc45
Employees Worked With
October 17, 2023
They helped me immediately and were very diligent about finding the issue with my Jeep and correcting it as fast as possible. finding the issue with my Jeep and correcting it as fast as possible. More
by SSHIREY05
Employees Worked With
October 17, 2023
Everyone is very friendly courteous and professional. I felt listened to and then immediately helped with what I think was my best interests kept first in mind! I felt listened to and then immediately helped with what I think was my best interests kept first in mind! More
by elizabeth.sabogal1
October 17, 2023
Jeff was such a help to us with our Jeep Grand Cherokee! Got warranty work corrected from another Jeep shop and also received warranty parts complete. Got warranty work corrected from another Jeep shop and also received warranty parts complete. More
by cowangal22
Employees Worked With
Jeff
October 17, 2023
Horrible experience every time I go, I set an appointment for an oil change that still took 3 hours, you can’t ever reach anyone in the building always goes to call center, even if your ardvisor gives you hi for an oil change that still took 3 hours, you can’t ever reach anyone in the building always goes to call center, even if your ardvisor gives you his card with his personal number, Goodluck, don’t try talking to manager or GM because they will talk there way out of it, do your self a favor and don’t service your car here More
by ddxent
Employees Worked With
Service manager, worst experience after I asked to speak twice to him, was literally put on speaker phone the second time
