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Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

Prosper, TX

4.3
1,056 Reviews

1,056 Reviews of Shottenkirk Chrysler Dodge Jeep Ram Prosper - Service Center

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October 25, 2023

Quick and efficient, I am very pleased with the process. Will be recommending to family. More

by Leith.Almetwaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bijon Parker
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Oct 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Leith, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

October 25, 2023

Jeff and Will responded quickly to my concern. They also resolved the matter to my satisfaction More

by tiffanimathews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Tiffani. Please don't hesitate to call if we can help with anything at all. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

October 25, 2023

Fast and friendly every time I am here. Does a great job. Customer service is amazing More

by CHELSEAMILLS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kingsley , Bryce Nightengale, Bijon Parker
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Oct 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

CHELSEAMILLS12, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 24, 2023

Staff is always pleasant and kind. My service advisor has always been top-notch. I will be back with the expectations of excellent service as always. More

by bricher65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

bricher65, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 24, 2023

The service advisors are fantastic and handle everything professionally and always are courteous. I would highly recommend Austin and Lacey to friends and family. More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Scott, Lacey Skelton
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Oct 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

michael, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 24, 2023

My experience with this dealership has been very good, and I especially want to give accolades to Lacey and the service department! Working with the service department was refreshing and it literally rest More

by Mister Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton, Whitney Patton
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Oct 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Mister Bee, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 24, 2023

Great customer service! They were super quick on getting my vehicle serviced, always a great experience! More

by loganbass33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kingsley
Report | Print
Oct 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

loganbass33, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 23, 2023

absolutely the greatest service i have ever received! Austin always treats me and my wife with the upmost respect and always gets our service completed correctly and fast! Chappy also is a great help! He More

by m-johnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert "Austin" Scott
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Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

m-johnson2, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

October 23, 2023

Jeff is great. Only reason why we are jeep clients still is because of him More

by AARONBERGER90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Report | Print
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

AARONBERGER90, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

October 22, 2023

Great services, great staff. Jeff Kingsley took care of my service needs and I highly recommend Shottenkirk Chrysler Dodge Jeep & Ram in Prosper. More

by thughes57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kingsley
Report | Print
Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

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