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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,973 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,973 reviews

July 19, 2024

I think Jeff is awesome! He always gives excellent service and is very clear with my vehicles process. More

by hollyburton881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

July 19, 2024

Honest, no tricks, went as smooth as a car buying experience could go. Two thumbs up More

by joeg8905
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel
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Jul 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

July 18, 2024

The initial purchase process was fine. However, once they get your money do no expect any more support from the dealership. I have been dealing with an issue for over a month and keep ge More

by cahebert15
Recommend Dealer
No
Employees Worked With
Keith Jackson
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Jul 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

July 18, 2024

BJ Myers was great to work with. He was very knowledgeable and professional. Lamar, Keith, Trey and Alana were also great to work with. Very helpful and friendly. I was very impresse More

by garyh9812
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : B J Myers, Lamar Barnes, Alana Schwerdt
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Jul 19, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

July 17, 2024

Michael was a fantastic and professional salesman. Per our previous conversations, he had the make and model of the 2024 Jeep L I was interested in test driving, available for my appointment. The tes More

by Tpollard3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Couturier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram and for sharing your amazing experience! We're thrilled to hear that Michael provided exceptional service and made sure everything was perfect for you and your family. We look forward to welcoming you back and continuing to provide top-notch service! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 17, 2024

Jeff did a great job of working us in quickly to get a recall fixed and check out an oil concern I had! More

by sarahnobled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram! We're thrilled to hear about your positive experience with Jeff. We pride ourselves on excellent communication and timely service. We appreciate your kind words and look forward to your next visit with us! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 17, 2024

They had excellent service and were very respectful. They helped me find the car I wanted while staying in my budget. More

by MeMeC2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lemar Barns, Tark
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Jul 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram and for sharing your positive experience with us! We are delighted to hear that our team provided you with excellent service and helped you find the car you wanted within your budget. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 17, 2024

Jeff Kingsley was great to work with, everything was done in the time frame he told me it would be. Communication was fantastic!! More

by seferi_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for choosing Shottenkirk Prosper Chrysler Dodge Jeep Ram! We're thrilled to hear about your positive experience with Jeff. We pride ourselves on excellent communication and timely service. We appreciate your kind words and look forward to your next visit with us! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 16, 2024

My experience with Shottenkirk Chrysler Dodge was outstanding, Rob Thurber was great and very responsive, he took care of everything I asked and I couldn't be happier with the final result. More

by Thiago.Costa
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rob Thurber, Bryce Nightengale
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Jul 17, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your outstanding experience with us! We're thrilled to hear that Rob provided excellent service and took care of all your needs. We appreciate your kind words and look forward to assisting you again in the future. Drive safely and enjoy your new vehicle! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

July 16, 2024

No oil change sticker. And did not reset the oil odometer in the car. Won’t be back. More

by CHANCE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Blackwood
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Jul 18, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for sharing your feedback. We understand your concerns regarding the oil change sticker and odometer reset. Please contact Shottenkirk Prosper Chrysler Dodge Jeep Ram directly so we can address this issue and improve your experience. We value your feedback and hope to have the chance to regain your trust in our service department. Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

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