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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

Overview
Employees
Reviews
Vehicles
4.5
1,970 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,970 reviews

August 29, 2024

Lacey has always been great to work with. She is quick to respond even when she is off for the day. Will use Lacey for all my service needs. More

by brian_smisek
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your wonderful review! We're thrilled to hear that Lacey has provided you with such exceptional service at Shottenkirk Prosper Chrysler Dodge Jeep Ram. It’s great to know that you appreciate her quick responses and dedication. We look forward to assisting you again with all your service needs! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

August 29, 2024

Enjoyed working with Will on our pre-owned purchase. Dealership was a nice environment and they detailed the vehicle nicely before I left. More

by jimmy68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Chikonyora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Thank you for your kind words! We're thrilled to hear that you enjoyed working with Will on your pre-owned purchase at Shottenkirk Prosper Chrysler Dodge Jeep Ram. Creating a pleasant environment and ensuring your vehicle is detailed to your satisfaction is our priority. We look forward to seeing you again for any future needs! Sincerely, The Shottenkirk Prosper Chrysler Dodge Jeep Ram Team 972-433-0524

August 28, 2024

Difficulty understanding sale personnel. Sales personnel not knowledgeable regarding the vehicle Service department not interested in serving the customer More

by johnrwelcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Female operator for service department. My salesman and the finance man I worked with.
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Aug 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

John, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 28, 2024

Brandon was great service was also top tier I would definitely recommend everyone to come here to buy a car. More

by jacobm982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jacob, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 26, 2024

Lamar was a pleasure , Anything we needed he was there to help with the process ! More

by thaiboxxerlady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 26, 2024

Lacey was great and helped in every step, really liked the experience with the Shottenkirk dealership, I will definitely recommend them. More

by mittapallikiran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 26, 2024

I could not ever reach anyone in service department and they didn't return phone calls More

by mwilso3banker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
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Aug 27, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

August 25, 2024

The staff is always friendly and the service advisers are always great to work with More

by jordynjanae97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jordyn, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

August 25, 2024

Easiest car purchase I have ever had. Brandon even came in on his day off to complete the sale..Alana Schwerdt did an excellent job at explaining and setting up the features on my new Wr More

by ibexland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alana, Schwerdt
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Aug 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

August 25, 2024

Dodge bumper to bumper is a lie. I paid extra when I purchased this vehicle. I was told it would cover bumper to bumper. I had this car in last December and was t told if anything we More

by oecook3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

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