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Shottenkirk Chrysler Dodge Jeep Ram Prosper

Prosper, TX

4.5
1,973 Reviews
Welcome to Shottenkirk Chrysler Dodge Jeep Ram Shottenkirk Chrysler Dodge Jeep Ram strives to be your go-to Chrysler, Dodge, RAM, and Jeep dealership. Check our inventories of new and pre-owned cars, SUVs, and pickup trucks. If you’re looking to get great deals on a new or pre-owned vehicle for your commute, we might just become your favorite Chrysler, Jeep, RAM, and Dodge dealership! See how you can get the most out of your car-buying experience when you shop at Shottenkirk Chrysler Dodge Jeep Ram Prosper.
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2550 W University Dr

Prosper, TX

75078

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Showing 1,973 reviews

September 09, 2024

Very easy process and the staff, especially Will, was great and helpful throughout. They were not pushy and spent a lot of time helping me understand the deal and then the vehicle itself after purchased More

by willculp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq El Fauri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Chikonyora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 09, 2024

Everyone was helpful and made the process easy. I love my car and I’m happy with my choice. More

by malakhimac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Thurber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 09, 2024

Communication has been horrible. We are also still waiting on the recall part to come in for my wife’s vehicle. No one has contacted us to update us on that. More

by mikedelaney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 10, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Mike, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Chrysler Dodge Jeep Ram Prosper

September 08, 2024

Quinn was great. Easy process, great customer service. Very satisfied with the overall experience, highly recommend. More

by bradbrunin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Woodley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 07, 2024

Jeff Kingsley and the Service Technicians are excellent. You have the confidence that when you bring your car here to be serviced. You will be informed of every detail and they will only work on what you ap More

by Jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kingsley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Jesse, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 06, 2024

I am extremely disappointed with the service department. It was nearly impossible to get in touch with them. Every time I called, no one picked up the phone, and when I finally did get through after multipl More

by david2004g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin.
Sep 09, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

David, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 972-433-0524 and ask for one of our managers.

September 05, 2024

Blake helped me and my wife out and made sure my vehicle was delivered in one piece! Awesome job. More

by natedunton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Prosper in the future!

September 05, 2024

i ordered a van. the van came. i paid for it then drove it away. More

by vanman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 05, 2024

Very nice place. We were treated great. We will be repeat customers. Looking forward to or next deal. More

by JOHN.LOCKHART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

JOHN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Prosper!

September 04, 2024

Kevin in the service department was very helpful in getting our Jeep Grand Cherokee diagnosed and fixed. We need another service per warranty issues but, they will get the job complete. More

by c.hudd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 05, 2024 -

Shottenkirk Chrysler Dodge Jeep Ram Prosper responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Prosper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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