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Shottenkirk Chrysler Dodge Jeep Ram Granbury
Granbury, TX
524 Reviews
Thank You for Choosing Shottenkirk CDJR Granbury
The team at Shottenkirk CDJR Granbury would like to welcome you to our dealership in Granbury, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Granbury, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Granbury count on the high-quality vehicles and services found at Shottenkirk CDJR Granbury, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 524 reviews
April 21, 2024
James Osborn was amazing to work with, patience and professional the entire time. James not only helped me he also listened to what I wanted and was willing to go the extra mile to get it done. professional the entire time. James not only helped me he also listened to what I wanted and was willing to go the extra mile to get it done. More
by IANMCKENZIEREALTOR
Verified CustomerEmployees Worked With
James Osborn, Kyle Porter
April 17, 2024
Kyle was very knowledgeable and answered any and all questions we had. Very positive attitude and excellent customer service. Will definitely be returning. questions we had. Very positive attitude and excellent customer service. Will definitely be returning. More
by AUSTIN.JEWELL21
Employees Worked With
Kyle Porter
April 15, 2024
I work with Chris to purchase a truck. He made my purchasing process quick and easy and painless . I called him two hours before I showed already had a price agreed apon. He had truck was He made my purchasing process quick and easy and painless . I called him two hours before I showed already had a price agreed apon. He had truck washed, fueled up, and parked in the make ready area. I showed up signed paper work and was out of there within an hour. More
by JONATHAN76
Employees Worked With
Chris Bayless, Kirk Wood
April 14, 2024
Service not being performed at appointment times for customer service lots of hold time on the telephone and a lot of poor excuses for not performing the work when it was promised customer service lots of hold time on the telephone and a lot of poor excuses for not performing the work when it was promised More
by ROBERTROWAN1957
Employees Worked With
Brandon was ok
April 13, 2024
I took my wife’s Grand Cherokee in for service and my advisor Wendell was great. We discussed the problems with the jeep. He was kind and professional, and I felt comfortable talking with him. Everything advisor Wendell was great. We discussed the problems with the jeep. He was kind and professional, and I felt comfortable talking with him. Everything went well. I took my wife with me to pick up her jeep and she was smiling and pleased . Thank you to everyone in the service department! More
by EDWARDHSTARKEY
Employees Worked With
Wendell
April 12, 2024
Worst repair experience I have had in 71 years. Jeep sent me a safety recall notice over a year ago, but did not have parts for repair. Year later, notified ready to repair. Called Shottenkirk to s Jeep sent me a safety recall notice over a year ago, but did not have parts for repair. Year later, notified ready to repair. Called Shottenkirk to schedule the recall. First available appointment was 2 weeks later. Took operating rear door Jeep Cherokee into shop on Monday at 8:30 am. two days later told needed to order parts. Shottenkirk had my car for 10 days. When I got it back, I assumed it was fixed. First time I tried to open rear hatch 3 days later, it would not open on its own power. Called Shottenkirk the next Monday and they could not look at it until tech that worked on it returned from hospital. 10 days later took car in and reported the rear door locking mechanism had broken causing the problem. Isn't it ironic, that this happened after working on this door and when turned back to me on the first use it is broken. I do not believe it broke on its own. It cost me over $1000 to repair the lock. No apology, no consideration, and generally poor customer service. More
by ccrv1974
Employees Worked With
Wendell Gray
