Shottenkirk Chrysler Dodge Jeep Ram Granbury

Best experience ever she answered all of our questions helped and found the truck we wanted with everything we asked for❤️❤️ helped and found the truck we wanted with everything we asked for❤️❤️ More

1st Service agent did not want to talk to me. 2nd service agent was great. 2nd service agent was great. More

I got a flat and driving on it to a safe spot my tire was shredded. I used FCA roadside assitance, which worked great, and was towed to the Shottenkirk dealership. Over the phone the service dept connected m shredded. I used FCA roadside assitance, which worked great, and was towed to the Shottenkirk dealership. Over the phone the service dept connected me with the parts dept to verify if my tire was in stock. It was no, so they ordered it for next day delivery. The new tire was installed the next day. I thought I was going to have to pay a large amount since the tire was at a dealership. Not the case, very reasonable. I was pleased with the whole experience. More

Our old Jeep’s problems were diagnosed promptly. The service advisor worked with us as we waited on a somewhat rare part. The Jeep performance was greatly improved by the work done. Thanks The service advisor worked with us as we waited on a somewhat rare part. The Jeep performance was greatly improved by the work done. Thanks More

I bought a used car, got it home and drove it for 7 days before it broke down. I had to wait 6 days without a vehicle before the dealership got me a vehicle. This is unacceptable on every level. Shorthanded before it broke down. I had to wait 6 days without a vehicle before the dealership got me a vehicle. This is unacceptable on every level. Shorthanded, busy etc I heard lots of excuses which made me feel like other customers were more important than me. More

Very fast service ,very nice people, good expeirence. Happy customer. We will come back next time ! Happy customer. We will come back next time ! More

No Follow-up Call even when told We will call you back over and over. You have to be in front of them to have an answer. Otherwise there is little communication from my point of view. The ratings s over and over. You have to be in front of them to have an answer. Otherwise there is little communication from my point of view. The ratings start with Communications, if there is none how can anyone rate the over all proformance of anyone? Additionally, everyone we have dealt with is not listed below. Also, since we have only come to this dealership how are we to rate them or compare to what might on their overall success, needing improvement, or retraining? More

Purchased Another New Challenger And the people and service were both amazing. If your in market come see Kyle and friends in Granbury at the Dodge on the Brazos service were both amazing. If your in market come see Kyle and friends in Granbury at the Dodge on the Brazos More

This was my best experience buying a truck in 45 years! From start to finish everyone I interacted with was professional and efficient in customer service. From start to finish everyone I interacted with was professional and efficient in customer service. More

Friendly salesman informative good people I love the car I would defenitley recommend this dealership I would defenitley recommend this dealership More