Shottenkirk Chrysler Dodge Jeep Ram Granbury

Took my truck in for warranty work. Service advisor called me within 2 days like promised and had already even gotten approved through my warranty company! I’ve always been treated like Service advisor called me within 2 days like promised and had already even gotten approved through my warranty company! I’ve always been treated like a number at other dealerships but they truly made me feel like priority! Will always bring my truck here. More

The service was delivered during the purchase of the vehicle. I did not interact with the service department directly. vehicle. I did not interact with the service department directly. More

Working with Kirk at Shottenkirk Granbury was the best car buying experience I've ever had. Everyone at the dealership was kind and responsive to my needs. car buying experience I've ever had. Everyone at the dealership was kind and responsive to my needs. More

Fast, Easy, Smooth. One of the best dealers I've gotten a vehicle from. They actually take care of their customers. One of the best dealers I've gotten a vehicle from. They actually take care of their customers. More

I was disappointed in the poor communication throughout the process. The sales guy Sean needed help from another sales guy to close the deal. Sean had poor communication and did not have very good follow the process. The sales guy Sean needed help from another sales guy to close the deal. Sean had poor communication and did not have very good follow up. Andrew helped us and seemed to be a better sales guy and actually sold me on purchasing the car. Wish i would of had a better experience. More

This was the best car buying experience I’ve ever had It was quick no red tape It was quick no red tape More

Kirk was real friendly and our conversations were informative. He showed me just what I wanted. He listened to my likes and dislikes. He was very knowledgeable about the vehicle I was interested in. informative. He showed me just what I wanted. He listened to my likes and dislikes. He was very knowledgeable about the vehicle I was interested in. Juan, in the financing department took great time to explain in detail all of my questions and concerns. Although, I hadn't purchased a vehicle in 20yrs, this dealership made this process nice. The calls I received from Kirk were just the right amount for me which made the process less stressful. The things that were done that went the extra mile, so we could reach a deal on my vehicle are very much appreciated. More

I took my Charger in for recommended maintenance per email received from Shottenkirk. When I arrived home, my car was smoking and leaking fuel. Service crew and manager acted quickly and sent a tow truc email received from Shottenkirk. When I arrived home, my car was smoking and leaking fuel. Service crew and manager acted quickly and sent a tow truck to pick it up along with a loaner and a crew to clean up driveway. Problem rectified and vehicle was detailed. I was told that a crew would be back to powerwash the driveway. Driveway never got cleaned. Sad part is, this happened last time I got a oil change there. Oil cap wasn't secure and oil spewed all over engine. Yes, they cleaned it, but quite concerning. More

Just changed a broken lugnut bolt and was charged an extra 25 bucks for a shop service fee and the service lady couldn't explain what that fee was for. extra 25 bucks for a shop service fee and the service lady couldn't explain what that fee was for. More

Awesome service! Everyone was very professional and made this Jeep owner feel well taken care of. I will definitely come back again. Everyone was very professional and made this Jeep owner feel well taken care of. I will definitely come back again. More