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Shottenkirk Chrysler Dodge Jeep Ram Granbury

Granbury, TX

Overview
Employees
Reviews
Vehicles
4.4
524 Reviews
Thank You for Choosing Shottenkirk CDJR Granbury The team at Shottenkirk CDJR Granbury would like to welcome you to our dealership in Granbury, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Granbury, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Granbury count on the high-quality vehicles and services found at Shottenkirk CDJR Granbury, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4970 E US Hwy 377

Granbury, TX

76049

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Showing 524 reviews

November 15, 2023

Service advisor and service manager relentlessly insisted that I needed an expensive part that I knew wasn’t bad. I gave up, purchased an online repair manual, verified I didn’t need that part, and did the More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sales
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Nov 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-945-6162 and ask for one of our managers.

November 15, 2023

Anytime we are in need of a service, it is like having your own mechanic on call. The staff are welcoming and pleasant to work with and treat you like family. Should the quality of service ever drop More

by GREGORY.DEAN.WHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPARTMENT
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Nov 15, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

GREGORY.DEAN.WHITE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Chrysler Dodge Jeep Ram Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 14, 2023

They have Great service, aggressive pricing and trade in value. Great and convenient service. Best deal ever. More

by IRVSAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bayless
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Nov 14, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

IRVSAN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

November 12, 2023

Great service, timely and professional; kept me apprised and delivered on time and as expected. More

by jnotrevomj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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November 09, 2023

Prompt, courteous, detailed,knowledgeable, Overall a good purchasing experience. Will definitely recommend to other buyers. More

by RONDVM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bayless
Report | Print
Nov 10, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

RONDVM, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

November 08, 2023

Quick and easy. Staff helped me and never felt pressured to make a deal. Thanks More

by GARRETTSIMN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Messi Morales
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Nov 09, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

GARRETTSIMN, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Chrysler Dodge Jeep Ram Granbury!

October 28, 2023

Bummer I’m guessing you don’t too off fluids or check them. Thought it went hand in hand. More

by TLNUNN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales
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Oct 28, 2023 -

TLNUNN87 responded

Receipt said multi point inspection but not sure what was inspected. Antifreeze fluid cap very tight and not topped off so I know not that. Driver door leather was pretty dirty at pick up, maybe the techs hand and didn’t notice to wipe. Just saying. In general pleased with price and service.

October 24, 2023

Great service. I had problem with another dealer over fixing a fuel pump. ShottenKirt got the problem solved for me. Great team effort More

by GLENGGOOD2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kane Salinas, James Osborn
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Oct 25, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 23, 2023

A really great experience. Salesman went above and beyond making things go smoothly. Easiest and quickest experience I've ever had. Would highly recommend this dealership. More

by GIZMO0179
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Osborn
Report | Print
Oct 24, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Chrysler Dodge Jeep Ram Granbury in the future!

October 20, 2023

Shottenkirk dodge in Granbury is the best from the sales, service and parts! Wouldn’t go anywhere else More

by ehrenborgm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ehrenborg/Mike Herron
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Oct 23, 2023 -

Shottenkirk Chrysler Dodge Jeep Ram Granbury responded

ehrenborgm, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Chrysler Dodge Jeep Ram Granbury!

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