Shottenkirk Chrysler Dodge Jeep Ram Granbury

Takes to long and they act like they have their head up their xxx. Nobody actually knows what’s going on there their xxx. Nobody actually knows what’s going on there More

Great service and very timely. The entire team was very friendly and courteous. Thank you! The entire team was very friendly and courteous. Thank you! More

Dealer did not provide paperwork or digital copy of finance information and now, two months later, I haven’t received any information on my new loan and my trade in is still listed on my credit report. finance information and now, two months later, I haven’t received any information on my new loan and my trade in is still listed on my credit report. More

Great experience during our Jeep purchase 👌Paperwork was fast and hassle free. They made sure we got the best price and included our whole family while helping us choose a vehicle. fast and hassle free. They made sure we got the best price and included our whole family while helping us choose a vehicle. More

Service department truly treated me right and helped fix the issues my truck had quickly! the issues my truck had quickly! More

I found the truck I wanted on cargurus. com and it was sitting at this dealership in Granbury TX . I called immediately and secured the vehicle as they are hard to come by. A salesman name M com and it was sitting at this dealership in Granbury TX . I called immediately and secured the vehicle as they are hard to come by. A salesman name Messi picked up the phone right away and he was very nice, efficient and helped me secure the deal. Another really nice thing he did was he went out to look at the truck and took personal pictures on his cell and text them to me and gave me his honest opinion, and his opinion was that it was mint condition, and when I arrived truly was mint Because I lived in Austin and it was a 3 Hour drive to Granbury. I could not get there for three days but with a $500 deposit towards the vehicle they were willing to keep it for me. I can’t say enough good things about these guys ; the finance manager also was very fast and efficient and very nice. This is one great dealership. I’m very happy I found them . More

I really enjoyed working with Chris Bayless and folks at Shottenkirk. They had a great selection of vehicles and I was able to find what I wanted. Very happy with the process and the truck. Thanks guys! Shottenkirk. They had a great selection of vehicles and I was able to find what I wanted. Very happy with the process and the truck. Thanks guys! More

The staff are friendly and want to be helpful. Unfortunately, the brand new vehicle was sold to me as having 123 miles on it, but when I arrived it had over 2K miles. The vehicle's bumper was de Unfortunately, the brand new vehicle was sold to me as having 123 miles on it, but when I arrived it had over 2K miles. The vehicle's bumper was dented-in and someone had taken a can of spray paint to try and cover it up...a 5 year old could have done a better job. The dealer agreed to replace the bumper, but now I have to drive 100 miles back to the dealer to get it fixed. Also, the pre-sale inspection came back with all green, but I drove off and found the washer fluid reservoir was completely dry. When I got home I filled it and nothing happened...the washer fluid pump didn't work so I guess they'll have to fix that as well when I get the bumper replaced. Also, the vehicle is a PHEV that is eligible for new clean vehicle tax credits. Unfortunately, the dealership has been unable to provide me with the required "Time of Sale Report" that is needed for me to claim the credits and I'm unsure as to what will happen when I go to file my taxes. I like the vehicle, but there were way too many little things that were passed on to me to have to deal with. More

Chris Bayless our sales associate was very accommodating and made the process very easy for us. Thanks Chris! and made the process very easy for us. Thanks Chris! More

Staff was friendly and prompt great service. have dealt with this dealership over 10 years and 5 vehicles. have dealt with this dealership over 10 years and 5 vehicles. More