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Shottenkirk Chevrolet
Quincy, IL
199 Reviews
Customer Satisfaction is #1
Shottenkirk Chevrolet is your trusted Chevrolet dealership in Quincy and the reason why our loyal customers keep coming back. From the time you enter our showroom when you service with us, you can expect to be treated like family, each and every visit. We offer an extensive inventory, as well as our competitive lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 199 reviews
August 09, 2023
When we bought this Malibu new we took out an extended warranty that cost about $4000.00 dollars & I have a small leak in the transmission & the warranty won't cover it as they said it was a seep. I was t warranty that cost about $4000.00 dollars & I have a small leak in the transmission & the warranty won't cover it as they said it was a seep. I was told that the warranty when purchased cover everything because we bought the best & highest warranty that was available. I'm very, very dissatisfied with this dealership that they never held up to the warranty agreement that I purchased. Harold G. Stuckwisch, Warsaw, Il. More
by SWISCH3
Verified CustomerEmployees Worked With
Rick Altgilbers, Service Adviser
August 05, 2023
Happy with my purchase. Will recommend this dealer. Love this truck it is just what I was looking for. Will recommend this dealer. Love this truck it is just what I was looking for. More
by greywolf7774777
August 02, 2023
This dealership cares about their customers and making sure their car is ready for the road and Jesse the service manager is very knowledgeable and helpful and wants to make sure the vehicle and the custo sure their car is ready for the road and Jesse the service manager is very knowledgeable and helpful and wants to make sure the vehicle and the customer are satisfactory before it leaves the shop! More
by THOMUR5
Employees Worked With
August 01, 2023
It was okay. No 5 star this time around. Had to ask for an oil change after purchasing the vehicle because they didn't think it needed it. Even though the truck r No 5 star this time around. Had to ask for an oil change after purchasing the vehicle because they didn't think it needed it. Even though the truck read 30% left. The truck was pretty dirty onside but they could not detail it to staffing not being trained enough. The salesman wiped it down with armorall wipes and washed it himself just so something was done, which we appreciated. Had to take it back again because they said they would fill the gas tank up and it was still empty. More
by TERI83
July 26, 2023
Always courteous and willing to help when asking questions. When you walk in the front door you are greeted and shown where to go if you’re unfamiliar with the dealership. questions. When you walk in the front door you are greeted and shown where to go if you’re unfamiliar with the dealership. More
by JC
July 24, 2023
We did are over 50 years customer of this location and we are completely satisfied with our purchases throughout the years. Everyone did a great job. are completely satisfied with our purchases throughout the years. Everyone did a great job. More
by JEANNIETHOMAS1943
July 24, 2023
Only complaint is the amount of time it took to get the car repaired. A month is a little long. If I did not have an extra vehicle this would have been a real problem. car repaired. A month is a little long. If I did not have an extra vehicle this would have been a real problem. More
by KJRM2005
Employees Worked With
Service department
July 20, 2023
I always sing the praises of the service department at Shottenkirk Kia. Jesse and Brooke go above and beyond to help me. It might simply be scheduling an oil change or answering questions about what is co Shottenkirk Kia. Jesse and Brooke go above and beyond to help me. It might simply be scheduling an oil change or answering questions about what is covered with my warranty. Or, it might be when they have to tolerate the trivial, crazy questions I come up with! They always greet me by name and take a few seconds to talk-they don't just grab the keys and tell me "We'll let you know when we're done." I can't say enough good things about the service department at Shottenkirk Kia. More
by JTAPPE56
Employees Worked With
Jesse Job
