
Shottenkirk Chevrolet
Waukee, IA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Herb Miller helped me find the perfect car for me and my lifestyle. He was very friendly and not pushy at all. (Like most sales people are) Jason Juhl, who helped with finaces was also great! Very friendly lifestyle. He was very friendly and not pushy at all. (Like most sales people are) Jason Juhl, who helped with finaces was also great! Very friendly and helped me get a great price! Thank you so much guys for all your help. I will definitely want to go through you two when I am ready for my next car! More
Herb was awesome to work with. He shoot's it strait and isn't a pressure type sales guy. I highly recommend talking to him if your in the market for a new or used car. isn't a pressure type sales guy. I highly recommend talking to him if your in the market for a new or used car. More
We LOVED working with this dealership!!! The most positive car buying experience we have ever had. No pressure and they worked very hard to get the payments right where we needed them!!!! We would positive car buying experience we have ever had. No pressure and they worked very hard to get the payments right where we needed them!!!! We would highly recommend this dealer to anyone in the market for a new or used vehicle. More
STAY AWAY FROM JASON, THE FINANCE MANAGER! We caught STAY AWAY FROM JASON, THE FINANCE MANAGER! We caught Jason being intentionally deceitful. Near 8pm, family was exhausted but we politely sat as he at STAY AWAY FROM JASON, THE FINANCE MANAGER! We caught Jason being intentionally deceitful. Near 8pm, family was exhausted but we politely sat as he attempted to set up the sell of some warranty. I anticipated the close, but it never happened. There was no "This is the product. Would you like it?" He simply presented us a stack of papers and proceeded to tell us where to sign. Three documents in, was the warranty. He says something like "this is the power-train warranty." I skim the document and sign. He gives us cards for a towing service that came with the warranty. Then it clicks. I don't remember being told the vehicle came with a warranty?! He is about to slide me the contract for the Disability Insurance he mentioned earlier and I say "Wait." "Does the vehicle COME with this warranty or is it extra?" I ask. He says it's included with the price. I attempt to clarify, "does this come with the van, or is it extra?" He says "It's included with the $363 payment." He PURPOSEFULLY avoids answering the question! A WILLFUL ATTEMPT AT DECEIT! I am incredulous, my wife is looking at me as if we should leave, and my kids are really ready to leave. But I give the purchase another shot. I told him I want the vehicle and nothing else. He tries to sell me on the services again. I am put my hands on the desk and tell him I don't care about how the services lessen the impact of unforeseen events, I just want the car. Watch out for this guy or maybe all the Finance Managers there. I hate to think of how many people he suckered before me. The cost of the package he was pushing was more than additional $1,000 over the vehicle price. Their website espouses values like honesty and integrity. I experience something very different. -------------------------------------------------------------------------------------------------------------------------------------------- Update: Turns out that JASON, the Finance Manager was just a bad apple. Doug, co-owner apologized and gave me a discount on the previously agreed to price. Ra Shaan was my Finance Manager today and his performance was ideal. More
I scored the staff at Shottenkirk Chevy all 5s because they made my car-buying experience as stress free as possible. The car was bought as a gift for my husband so I was quite nervous. Everyone was in they made my car-buying experience as stress free as possible. The car was bought as a gift for my husband so I was quite nervous. Everyone was incredibly friendly and worked to make me feel comfortable. The facility was clean and bright. We had a wonderful experience and I would buy another car from them. I also used the online form to do some initial contact before my visit - this was very helpful to me. More
This is the Best Dealership in the Metro. Every experience I've had here has been A+ from the friendliness of the sales manager Scott Brown to the service department very much a class act. experience I've had here has been A+ from the friendliness of the sales manager Scott Brown to the service department very much a class act. More
Justin Saiz, in particular, and everyone we worked with were professional, friendly and low-pressure. We appreciated the communication before and after the sale. We especially appreciated being told and were professional, friendly and low-pressure. We appreciated the communication before and after the sale. We especially appreciated being told and then getting a sense that people conducted themselves in a Christian-like manner. We feel that we were treated honestly and fairly, and that we purchased quality used cars. We would work with Shottenkirk Chevrolet again. More
Dave is the most friendly, down to earth, going above and beyond to meet the needs of his customer, salesmen I have had the experience to work with. I will most definitely send friends and family to Shott beyond to meet the needs of his customer, salesmen I have had the experience to work with. I will most definitely send friends and family to Shottenkirk's and recommend Dave as the salesman to talk with. He has 100% met all of our needs! More
Shottenkirk has earned my loyalty by exceeding my expectations not only in the new vehicle purchase, but also in follow up and their service Dept. AAA rating in my book.. My most recent dealings with expectations not only in the new vehicle purchase, but also in follow up and their service Dept. AAA rating in my book.. My most recent dealings with their service department is where they went above and beyond, and honored warranty work on non original factory equipment. My experience in the past with other dealerships would have been "tough luck buddy". The true difference is Shottenkirk does not view me as a Customer of GM, but as their customer and it shows in every dealing I have with them. More
Stopped at the dealership looking for a new car for my wife. Salesmen Dave Balke greated my wife and I and asked what we were interested in.He gave us a wide range of vary nice vechiles to choose from.He wife. Salesmen Dave Balke greated my wife and I and asked what we were interested in.He gave us a wide range of vary nice vechiles to choose from.He never made use feel pressured and was vary patient with use thru the buying process.Before we were done we ended up buying two cars from him that day.Even after the sale he was as helpful as before we even looked at anything. I would recamend this dealership and especially the salesman we had,(Dave Balke).Buying a new car was a big step for us and at the end buying two,he made the whole ordeal vary easy and pleasent. Thanks Dave and the Shottenkirk dealership! Clint Drake More